We believe that we are better together, & at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, & experiences, so we can collectively revolutionize travel & together find the good out there.

Tripadvisor offers a unique, global work environment that combines the agility & innovation of a startup with the stability & reputation of a well-established industry brand. 

We are seeking an ambitious & exceptional individual with a true passion for data to join our Partner Services Team in Needham. This is a senior analytical manager role, where you will leverage your analytical expertise & communication skills to drive insights both externally to some of our largest Hotel Chain partners worldwide & internally to support our Sales, Data Science & Product teams in enhancing our Auction mechanisms & bidding algorithms. This is an opportunity to immediately create an impact on products that are at the core of Tripadvisor's success.

We are seeking an experienced, dynamic self-starter with a track record of successfully leveraging data & analytical approaches to solve problems & uncover opportunities. The ideal candidate has experience working with clients & managing external relationships on both a strategic & analytical level. They are passionate about digging into data, identifying opportunities & driving improvements to influence stakeholders. This role requires collaboration within the team & across various departments, contributing to an open & collaborative working environment across time zones.

What youll do:

Campaign optimization & growth for key clients

• The  Analytical Manager works closely together with the Partner Success Manager for top tier hotel chain clients. The Partner Success Manager is the day-to-day contact working on non-bidding related optimizations, while your role as Analytical Manager is to be accountable for driving the campaign optimization & Cost Per Click (CPC) bidding strategy. You will collaborate closely together to align on overall account strategy & represent the voice of the client to internal stakeholders.
• This role entails working on Metasearch, Sponsored Placement & Business Advantage campaigns for your partner, which means being able to optimize lower & middle funnel campaigns & being able to articulate their  combined value.
• You will systematically perform analyses, leveraging data from various sources, to identify problem areas & opportunities. Build upon existing tools & methodologies, & enhance/develop new ones as needed
• You are able to clearly communicate & sell recommendations for optimization & growth to your clients - including participation in Quarterly Business Reviews, often in front of various levels of leadership up to C-level.  Reliably drive & facilitate preparation work, analyses, & internal reviews for client-facing meetings to ensure proper preparation
• Support clients on executing their growth strategies & goals each quarter, while tracking & reporting on impact internally. Additionally, you possess the capability to develop long-term strategies for client accounts, leveraging data-driven insights to effectively size & prioritize areas of focus.
• You advocate for your clients' needs while seeking win-win solutions.
• You possess the flexibility to adapt your communication style to suit different audiences. This entails engaging with senior leadership to influence decision-making processes, as well as collaborating with day-to-day external stakeholders where in-depth data analysis is necessary.

Internal analytics & strategy

• Proactively contributing to the work of the wider Hotels team, this could be in the form of analysis & data driven recommendations on internal projects that support the organization's goals.  
• Work closely with Product & Data Science to gain thorough knowledge & understanding about relevant tests/initiatives & their impact on Meta & Sponsored Placement Auction dynamics. Act as a Product subject matter expert both internally & externally with your clients
• Work closely with internal teams responsible for data sources, taking an active role in identifying business challenges & developing best practices to address/resolve these

Scaling & leveraging data

• Leverage Tableau & other tools to build out dashboards & data visualizations - for internal & external usage. Constantly look for ways to improve tools & methodologies used by the team with the goal of reducing manual intervention - freeing up bandwidth to focus on interpretation & analysis
• Build & document repository of custom SQL queries for the team to leverage to reduce the need for starting from scratch

Skills & Experience:

• Master of Science in an analytical or technical field, OR equivalent years experience in data analysis & in a client facing role 
• Expert understanding of Tableau, SQL & MS Excel (or equivalent tools) to analyze large data sets & create visualizations
• Excellent problem-solving & analytical skills. A proven track record of successfully & creatively leveraging a data driven approach to solve problems & create opportunities that align with the wider business objectives
• Excellent communication & interpersonal skills with ability to influence stakeholders & collaborate virtually with clients & team members around the globe, sometimes requiring flexible g working hours
• A fast learner who is resourceful & eager to make an impact A strong sense of ownership, comfort with ambiguity, & working with little supervision in a fast paced, global & highly dynamic environment where products & processes evolve rapidly
• Results oriented, organized, flexible & open to change & new information; adapts behavior, work methods & priorities accordingly
• Able to give & receive constructive feedback & embodies a growth mindset
• Willingness to travel, domestically & internationally

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request . Please include the job requisition number in your message.

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