Welcome to TheFork! We're on a mission to bring people together, feed the human spirit & champion restaurant culture because we strongly believe the best things in life happen around the table, & we want you to experience those unforgettable moments.
Founded in 2007 & present in 12 countries, we are the leading restaurant booking platform across Europe, & offer the broadest community of diners access to thousands of incredible restaurants. How do we make this happen? Through our exceptional lineup of products:
TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease
TheFork Manager: our innovative software tool that digitizes restaurant operations & helps restaurateurs manage their bookings & increase their revenue
TheFork PAY & TheFork Gift Card: quick & easy ways to pay directly from TheFork app, making the payment process a piece of cake.
What you will do:
Looking for a strong B2B marketer that will support us to scale our acquisition efforts, maximize our retention rate, & build a strong brand within the hospitality industry.
As the Project Manager you will ensure a consistent experience across all touch points for our restaurant partners, both our prospects & our clients. Your role will be transversal & you will be working with local & central marketing teams & our sales teams on a daily basis.
Main Responsibilities:
- B2B Marketing Plan for Spain. You will be responsible for adapting the Global plan in your market, coordinating the activities within it & liaising with our Sales team & marketing functions, always being supported by an external agency with the objective to improve TheFork awareness & reputation in the restaurant sector.
- Inbound: Optimize our lead generation efforts together with the Central Sales team & Local Sales teams. Monitor results & share them with the sales & marketing team.
- Communication: Ensure all of our B2B communications are aligned with our brand strategy, guidelines & ambition.
- Sales Team Support: Manage sales materials & needs to support our acquisition & retention efforts. Define our content marketing approach, create the content required & orchestrate its implementation during the year. Actively collaborate with the Spanish Marketing Director & Sales teams to develop a holistic B2B Marketing Strategy.
- Content: Coordinate, maintain & publish content on our B2B Site & Blog pages together with the external agency.
- NPS: Owning & growing restaurants satisfaction by identifying drivers of satisfaction & irritants through the NPS of customers & restaurants & follow up to take actions with stakeholders related.
- Paid online campaigns: work together with our local & central brand team in order to develop the creativities for B2B paid campaigns. Coordinate the implementation & monitoring the results
- External partners: Building relationships with external partners (brands & B2B agencies)
Who you are:
- Minimum 5 years of experience in B2B Marketing, an experience in a B2B Agency is a plus.
- Analytic profile: All activities will be supported by data analysis so you have to be available to manage & analyze data results.
- Spanish native & High level of English.
- High knowledge of Spanish gastronomic market, industry relations is a plus.
- Experience in project management in an international company & with the ability to manage several projects at once, with a high autonomous capacity.
- Experience in Sales & Commercial environments, capacity to negotiate.
- Experience with Paid Advertising (Adwords & Paid Social).
- Experience with content marketing, developing a content creation & distribution strategy & executing it.
- Capacity to prepare, analyze & present statistical information.
- Ability to adapt to a fast-paced moving working environment.
- You have some knowledge in one of these tools is a plus: Google Analytics, Drupal, Google Ads
What we offer:
An awesome team (not everybody like our jokes, but we try our best)
A Permanent contract (that can be useful in life)
Flexible working environment (2 days home office per week)
Competitive fixed salary, bonus & equity (yes, equity!)
Lunch vouchers available for each working day (because yes, we like to try our best restaurants)
International teams - More than 30 nationalities & 16 offices worldwide
Highly inclusive working environment
Lifestyle benefits that can be used to reimburse physical, leisure activities, family support, travel etc
Continuous learning & development programs (with full access to LinkedIn Learning!)
Free access to the Calm app
A program dedicated to help you have the best work/life balance
Health insurance fully covered by the company
Life Insurance & Disability at no cost to the employee
Amazing offices with dining, coffee point on each floor, & leisure area
Team building events (we love karaoke. A lot. A lot.)
We believe that we are better together, & at TheFork we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At TheFork, we want you to bring us your unique perspective & experiences, so we can collectively keep disrupting the restaurant industry & go from good to great.
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