RAPP Mauritius is looking for a Business Analyst to join our award-winning team.

Position Overview

RAPP Indian Ocean is currently seeking a Business Analyst to join our Technology team. We are seeking passionate individuals eager for personal & professional growth within our supportive & collaborative culture. In this dynamic role, you will work with the Business to understand the Product & the user journeys; & provide solutions for critical & complex feature releases to meet end user requirements, including documentation of functional & systems specifications. Join us for a journey of growth, collaboration, & innovation in a role where your skills & passions can truly shine.

Key Responsibilities:

• Participate in planning efforts, providing input based on subject area knowledge.
• Provide direction & feedback to internal teams as well as end-users.
• Engage with internal teams to understand architecture implications of potential new features or requirements.
• Engage with business users to understand needs, using domain knowledge to provide recommendations.
• Identify alignments & gaps between end user requirements & system capabilities.
• Create user personas & journeys, using UML diagrams.
• Document solutions using Business Requirement Specifications / Functional Design Documents / Technical Design Document.
• Manage & track project progress against Functional Traceability Matrix.
• Support multiple projects simultaneously across cross-functional teams.
• Conduct business analysis acceptance testing (BAAT).
• Work with QA teams to ensure that all product use cases are covered, that quality standards are met, & that user value is delivered.
• Work with the development team, delivery team, & Product Managers to ensure that processes are refined & evolved to achieve continuous improvement.
• Work with the Technology team to identify infrastructure investments, third-party technologies, & architectural enhancements.
• Coordinate with internal teams & customers to launch solutions, ensuring execution of training & communication plans.
• Contribute to team activities like daily standups, planning meeting, retrospectives & any other discussions.
• Represent the team on cross team discussions.

Required Skills

• 3+ years of proven work experience as a Technical Product Owner/Business/System Analyst.
• Thorough understanding of Agile processes, & a track record of working in an Agile environment.
• Hands on experience with technical documentation creation & maintenance.
• Good experience in UML diagrams creation or similar.
• Strong knowledge of reporting & Business Intelligence concepts.
• Understanding of Product Owner role in Agile projects.
• Proficient in the use of analytic tools necessary to build prototypes & requirements documents.
• Practical experience with JIRA, Confluence, SQL.
• Advanced written & spoken English skills.

Additional Skills

• Experience working as a QA/QC Engineer in the past.
• Knowledge of testing mobile applications, APIs.
• Degree in computer science or equivalent.
• Knowledge of Business Analysis theory, BABOK.
• Professional certification: CSPO / PSPO / IIBA: CBAP

Personal Skills

• Ability to adapt quickly to the changes on the project.
• Ability to work with multiple projects at the same time.
• An entrepreneurial mindset & an appreciation of a start-up context
• Good analytical, problem-solving skills
• Advanced communication skills
• Good time management skills
• Ability to explain technical details in simple words.
• Proactive & quick learner
• Result oriented person.
• Strong team player