We are seeking a Bilingual Ad Sales Operations & Analytics Manager to take ownership of the full ad operations lifecycle for both WEBTOON & Wattpad. In this role, you will manage all day-to-day ad ops actions, from trafficking & QA to launch, pacing, & delivery. A core part of the position involves translating data into actionable insights by building dashboards & reports using tools like Power BI, Tableau, & Trello. This will be crucial for explaining variances & driving revenue growth for our Sales & Finance teams. You will also be responsible for bridging bilingual execution, requiring seamless collaboration across our teams in Korea, the US, & Canada, as well as with various internal departments, including product, finance, legal, & sales.

Your key responsibilities will encompass revenue assurance, where you will proactively detect & resolve issues to unblock delivery & manage make-goods, & analytics & reporting, which involves creating self-serve dashboards & weekly business readouts. You will also be vital in sales enablement, ensuring smooth continuity from bookings to delivery while maintaining IO hygiene & adhering to SLAs. Furthermore, you will drive process improvement by standardizing workflows with tools like Jira & Trello to increase efficiency. Finally, you will serve as the primary point of contact for ad servers, SDKs, & third-party partners to manage tags & measurement. Please note that this role focuses on direct sales ad operations and, while it collaborates on forecasting & reporting, it does not manage day-to-day programmatic buying.