Palantir builds the world's leading software for data-driven decisions & operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, & more.

Palantir's impact & productivity in the US Government (USG) space depends on our ability to deliver world-class Information Systems (IS) to Palantirians. Support Engineers are the go-to people for all issues related to the hardware & software, & their work enables Palantirians to be productive both in & out of the office. Our goal is to ensure all Palantirians feel supported & receive the help they need to solve their computer-related issues.

You are an analytical thinker & enjoy troubleshooting issues & finding creative technical solutions. You will make data-driven decisions ensuring that we build systems that resolve & proactively address common issues before they impact end users. You automate yourself out of mundane tasks to focus on making a larger impact. You have strong customer service skills & a customer-driven mindset.