See yourself at Twilio.

Join the team as our next Data Platform Product Manager on Twilios Data & Analytics Platform team.

Who we are & why were hiring

Twilio powers real-time business communications & data solutions that help companies & developers worldwide build better applications & customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia & Australia. We're on a journey to becoming a global company that actively opposes racism & all forms of oppression & bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

At Twilio, product managers are responsible for every aspect of the product. This position is based in India & requires the product manager to lead Data Reliability, AI-driven data products, & platform modernization initiatives. You will touch every team within Twilio, & have full responsibility & autonomy to grow the platform. From the developers of a service, to their managers, compliance teams, & executives all need access to some form of data. This team manages the flow of this data within Twilio, securing it, & ensuring everybody who is allowed can access it. We are also the bridge to the reporting systems trusted by customers, executives & shareholders. 

Responsibilities

In this role, you will:

• Lead the product requirements required to build & operate real-time, highly-scalable & reliable distributed analytics data services.
• Champion & drive AI-driven product development that will reduce time to insights.
• Understand the needs of our end customers in the global communications market & build a platform to help internal teams manage & leverage their data to derive meaningful insights.
• Working side by side with other product managers & engineering counterparts across Twilio R&D, you will collaborate to craft & deliver a vision for data pipeline & services at Twilio.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, & we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table.

Required:

• Someone with 7+ years of product management experience in a fast-paced company. If you have a strong work ethic & know how to knock down barriers to get to your objective this might be the opportunity for you.
• Strong proficiency in the big data ecosystem e.g. Kafka, Spark, Presto/Athena, or similar technologies.
• Technically savvy & experienced with the cloud, APIs, communications, enterprise software, data reliability, & ETL techniques.
• Worked on data platforms, customer engagement platforms, or streaming applications.
• You have a customer oriented approach. You have an amazing ability to understand the customers challenges & are able to articulate a vision to solve challenges to make an impact.
• You are a strategic problem solver & flourish operating in broad scope, from conception through continuous operation of 24x7 services.
• You have solved sophisticated problems & have the aptitude to navigate uncharted waters.
• The ability to solicit customer requirements from many - often opposing - sources, prioritize, & work with engineering & design to deliver.

Desired:

• Experience building AI-driven data products
• Collaborative approach & ability to work with distributed, cross-functional teams.
• Great communication skills. You're equally at home on zoom presenting to an audience of developers as you are on a zoom talking to users & then coming up with product requirements. Your best days are the ones where you do both on the same day.
• Bachelors degree Computer Science, Engineering or equivalent experience required.

Location

This role will be located in our Bengaluru, India office. Occasional travel may be required.

What we offer

There are many benefits to working at Twilio, including things like competitive pay, generous time-off, ample parental & wellness leave, healthcare, a retirement savings program, & much more. Offerings vary by location.