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Lyft // on-demand ride-sharing
Charlotte, NC    Posted: Tuesday, February 25, 2020
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At Lyft, our mission is to improve peoples lives with the worlds best transportation. To do this, we start with our own community by creating an open, inclusive, & diverse organization.

Lyft is looking for an experienced Fleet Specialist to join our Charlotte, NC Express Drive team. In this role, you will lead vehicle management & drive process improvements to increase utilization. If you have an entrepreneurial spirit, & like tackling aggressive goals, we would love to meet you!


  • Manage the day to day fleet operations of an Express Drive location
  • Build a strong culture of delivering best in class fleet management standards
  • Manage relationships with various partners including insurance agencies, collision centers, etc. Collaborate with internal/external fleet management partners
  • Manage PO process with collision centers, insurance adjusters, & HQ to ensure collision centers are paid in a timely matter
  • Continuously find ways to improve fleet operations by reviewing cost analyses of service & maintenance.
  • Manage & continually reduce vehicle out of service time across market
  • Own utilization by prioritizing getting vehicles rental ready for Lyft Drivers
  • Flag vehicle issues, program challenges, & bugs to internal/external partners
  • Lead regular team meetings & maintain appropriate documents to ensure team members are kept informed & trained on the latest business updates & processes
  • Report on business & team performance metrics
  • Assist the Driver Service team with escalations as necessary
  • Lead ongoing fleet management training to ensure operational excellence
  • Represent Lyft's brand, mission, & culture both inside & outside of the organization


  • 2+ years of fleet management experience in a fast-paced environment
  • You love operations: Motivation, engagement, & development come naturally
  • You can identify problems & work to solve them quickly, continuously improving standards
  • Excellent verbal & written communication
  • Always a team player: You're positive, optimistic, & willing to help out wherever needed
  • Self-directed & organized: You have a bias for action while maintaining attention to detail
  • Embody servant leadership & operational excellence
  • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
  • Bonus points if youre an avid Lyft user & driver!


  • Great medical, dental, & vision insurance options
  • In addition to 11 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
  • 401(k) plan to help save for your future
  • 18 weeks of paid parental leave. Biological, adoptive, & foster parents are all eligible
  • Monthly commuter subsidy to cover your transit to work
  • 20% off all Lyft rides

Lyft is an Equal Employment Opportunity employer that proudly pursues & hires a diverse workforce. Lyft does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Lyft also strives for a healthy & safe workplace & strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance & other similar state laws & local ordinances, & its internal policy, Lyft will also consider for employment qualified applicants with arrest & conviction records.

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