See yourself at Twilio

Join the team as Twilios next Digital Sales Representative.

Who we are & why were hiring

Twilio powers real-time business communications & data solutions that help companies & developers worldwide build better applications & customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia & Australia. We're on a journey to becoming a global company that actively opposes racism & all forms of oppression & bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to play a key role in further growing the business. As our new Digital Inside Sales Representative, you will be responsible for net new customer acquisition, solution selling, & closing deals within our SMB accounts.

Responsibilities

Twilio is looking for a Digital Sales Representative who lives the Twilio Magic, is passionate about working with customers, & has experience in selling & closing in the cloud communications platform market. They also have:

In this role, youll:

• BE AN OWNER: Responsible for net new customer acquisition & driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction
• WEAR THE CUSTOMERS SHOES: Work with customers across all verticals to understand their business & technical requirements. You will need to understand the capabilities of Twilios communications API platform so that, together, you can design a solution for their specific use case needs
• EMPOWER OTHERS: Work diligently with cross-functional internal teams (Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, & help customers get started on the Twilio platform
• DON'T SETTLE: Passionate about what you do, able to think outside of the box, & have world-class interpersonal & communication skills to make complex technical & financial details sound simple
• RUTHLESSLY PRIORITIZE: Ability to balance competing priorities & manage multiple projects/deals at the same time
• DRAW THE OWL: Passion & ability for thinking outside the box, building out new processes, & helping the team to build a playbook along the way

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, & we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• At least 1 year of sales/customer facing experience in a tech space, with a record of top performance
• An understanding (or interest to understand) the cloud computing/communications business model & excitement for selling to a technical audience while utilizing a solution-oriented approach to selling
• Strong written & verbal communication skills, with the ability to effortlessly make complex technical & financial details sound simple
• Technical solutions selling experience & enjoys working with real customers-- listening to them & solving problems
• High adaptability, with comfort trying new things & building within a rapid-paced environment

Location

This role will be remote & based in the U.S.

Travel 

We prioritize connection & opportunities to build relationships with our customers & each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental & wellness leave, healthcare, a retirement savings program, & much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, & are always up for trying new things. That's why we seek out colleagues who embody our values something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering & donation efforts.

So, if you're ready to unleash your full potential, do your best work, & be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado, California, New York, & Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $28.87 - $36.09/hr 
• Based in New York, Washington State, or the San Francisco Bay area, California: $32.08 - $40.10/hr
• This role may be eligible to participate in Twilios equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions. 

The successful candidates starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, & geographic location within the state.