Associate Director of Operations
Location: Irving, TX
Reports to: Director of Operations 

As the Associate Director, you will be a partner to the site Director & SVP to  & build the fulfillment operations.  Your time will be spent between running the daily operations, as well as driving improvement measures, & operational strategy.  If you're looking to make an impact, lead from the front-lines & drive change from within, this is it! 

You will  

Identify problems in the fulfillment operations & drive continuous improvement strategies for the distribution center
Collaborate with the Director of Operations to develop an operations improvement road map in collaboration with SVP & other site directors
Ensure adherence to OSHA, GMP, SQF, food safety & facility compliance while meeting operational goals & continuously improving production
Drive Safety, Quality, Cost, & Delivery, while growing & expanding capabilities that meet warehouse mandatory requirements
Lead & supervise a team of managers, their supervisors & hourly associates
Share & exchange operational best practices with the (associate) directors of our other sites
Develop & deliver operational procedures for all of fulfillment & sorting processes
Drive strategic planning & forecasting ensuring operational alignment
Reward & recognize performance & execute on progressive discipline, as needed
Mentor, train & develop teammates for career progression & learning
Create a positive team dynamic that encourages all employees in the fulfillment  center to: provide feedback & drive change within the facility, adapt to the ever-changing business & stay focused on the customer experience
Drive a customer-focused environment committed to delivering the highest quality product to our customers

You are 

Hands-on & solve problems on the spot 
Resilient & comfortable with occasional re-prioritization 
Not interested in playing politics. You know that the best idea wins
Ready to learn on the job & realize that in every task there lies a personal growth opportunity 
Consistently tracking KPIs & metrics in as close to real-time as possible to move fast, spot trends, & react to them early 
Clear on who your teams customer is & how you can best create value for them 
Someone who prefers sustainable growth over shortcuts & frequently asks yourself if what we build today will serve us well in the long-run 
You have 
Bachelor's Degree required - Master's preferred
8+ years of experience managing operations or production within the Food/Beverage/Perishables
Familiarity with FSMA, HACCP, SQF
Deep knowledge of Lean manufacturing 
Flexibility to work weekends and/or night shifts 

Youll get 

Competitive salary, 401k with company match that vests immediately upon participation, & company equity plan based on role
Generous PTO & parental leave of up to 16 weeks
Comprehensive health & wellness benefits with options at $0 monthly, effective first day of employment
Tuition reimbursement for continuing education
Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, & Factor_)   
Access to 6 different Employee Resource Groups (ERGs) including those for minorities, women, veterans, parents, & LGBTQ+
Inclusive, collaborative, & dynamic work environment within a fast-paced, mission-driven company that is growing exponentially year over year

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks & responsibilities as needed to meet changing business needs, operational requirements, or other factors.