Because you belong at Twilio

See yourself at Twilio

Join the team as Twilios next Inside Sales Representative, EMEA ISV 

Who we are & why were hiring

Twilio powers real-time business communications & data solutions that help companies & developers worldwide build better applications & customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia & Australia. We're on a journey to becoming a global company that actively opposes racism & all forms of oppression & bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to lead relationships within our Self Service customer base & Communications platform customers who consume our messaging, voice & email services. As our new Inside Sales Representative, ISV EMEA, you will be responsible for net new customer activations, transactional & solution selling, & closing deals within our Self Service account base. 

Responsibilities

In this role, youll:

• Own & run pipeline generation opportunities on EMEA ISV territory
• Work with Account Executives to complement either territory plans with your own dedicated pipeline generation activities
• Execute programmable sales plays to consistently deliver strong revenue, gross margin, & gross profit results. 
• Maintain an accurate sales pipeline & forecast utilizing our CRM, Salesforce through proactive efforts & collaboration with your team.
• Execute automation strategies to serve a large quantity of prospects
• Work closely with marketing teams to align on messaging & campaigns.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, & we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required 

Experience in a technical SaaS/CPaaS space, with a record of top performance

• Demonstrated track record of Business Development in SaaS Sales 
• Comfortable working with business & highly technical leaders, while influencing their understanding & building supportive partnerships.
• Analytical account development strategy based on using data to find opportunities & prove value.
• Entrepreneurial mindset with appetite to define processes & build programs.
• Record of delivering revenue & gross profit results
• Excellent verbal & written communication skills.

What?
As an Inside Sales Representative, ISV EMEA you will live the Twilio Magic values:

• BE AN OWNER: Responsible for net new customer acquisition & driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction
• WEAR THE CUSTOMERS SHOES: Work with customers across all verticals to understand their business & technical requirements. You will need to understand the capabilities of Twilios communications API platform so that, together, you can design a solution for their specific use case needs
• EMPOWER OTHERS: Work diligently with cross-functional internal teams  (Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, & help customers get started on the Twilio platform 
• DON'T SETTLE: Passionate about what you do, able to think outside of the box, & have world-class interpersonal & communication skills to make complex technical & financial details sound simple
• RUTHLESSLY PRIORITIZE: Ability to balance competing priorities & manage multiple projects/deals at the same time
• DRAW THE OWL: Passion & ability for thinking outside the box, building out new processes, & helping the team to build a playbook along the way

Location 

This role will be based in Ireland or the UK. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental & wellness leave, healthcare, a retirement savings program, & much more. Offerings vary by location.

Twilio thinks big. Do you?We like to solve problems, take initiative, pitch in when needed, & are always up for trying new things. That's why we seek out colleagues who embody our values something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering & donation efforts.

So, if you're ready to unleash your full potential, do your best work, & be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.