Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, & vehicles everywhere. More than 3.9 million registered developers have chosen Mapbox because of the platforms flexibility, security, & privacy compliance. Organizations use Mapbox applications, data, SDKs, & APIs to create customized & immersive experiences that delight their customers.

As Head of Rev Ops, you will report directly to the global head of Sales & be responsible for all key aspects of Revenue Operations supporting the sales deals closing & order administration; analyzing data to help make smart sales decisions; forecasting sales & pipeline; providing sales enablement training to our sales team to make them expert at use case selling; designing/running/tracking sales commissions plans; & working with the Head of Sales to accelerate sales growth through continual sales process improvements.

This role requires a strategic leader who does not shy away from the details. Somebody who knows how to guide the team & can also collaborate side-by-side both to coach & accelerate outcomes. You thrive on data to build the best strategies across all important sales activities & can drive cross-functional collaboration to ensure initiatives land.

Good sales deals & decisions rely on the cleanliness & timeliness of the underlying data. You will be responsible for working with the sales team to make sure our SFDC data is clean & accurate. You will need to extract, synthesize & make sense of data from SFDC & other data sources in order to ensure an accurate sales forecast & other smart, data-based decisions. You must be very experienced working with SFDC.

Because we license APIs & SDKs that our customers then use to build their own licensed applications, this is a more technical sale than a typical enterprise software company. So an interest in our technology is key, & a technical background is a great advantage.

We want to emphasize the player-coach aspect of this role. If you prefer managing people to doing the work yourself & have worked only in large public companies with extensive corporate infrastructure, this is not likely the job for you. We are a fast-pace pre-IPO company that is revolutionizing our industry. We move fast & deal with ambiguity on a daily basis, so rolling up your sleeves & jumping in to help the business are key traits of successful Mapboxers. You will build & lead a team, but youll need to be scrappy along the way. 

What You'll Do

• Sales Forecasting: Manage forecasting process (working with the sales managers & FP&A) to ensure an accurate forecast & pipeline. 
• Data Analytics: Own data analytics regarding all things related to sales this is mostly SFDC & so being an expert in SFDC is important data hygiene & pipeline development analysis.
• Pipeline: Track & analyze the overall sales pipeline funnel from lead to closed to identify improvement areas & design relevant programs to help sellers move deals faster. 
• Deal Desk: Manage the sales deal desk team, who are responsible for supporting the sales deals closing & order administration. 
• Sales Enablement: Work with product marketing, product management & sales managers to prepare materials & implement the training to enable our sales team to do use case selling. 
• Sales Comp: Oversee the preparation & administration of annual sales compensation plans, including quotas, territories & plan design/improvements

What We Believe are Important Traits for This Role

• Extremely strong written & oral communication skills. 
• A self-starter, motivated player-coach who enjoys rolling up their sleeves & doing the work, along with building & managing a team effectively in an unstructured environment.
• Hands-on experience with all of Rev Ops: sales forecasting; SFDC data cleanliness/analysis; sales enablement; deal desk/order administration; commission plan design & administration. 
• Strong hands-on experience with SFDC. Be scrappy & iterate. We dont have the extensive corporate infrastructure of large public companies. If something is broken, you should work cross-functionally to come up with an appropriate & timely solution.
• Scope of influence. You know how to drive consensus across cross-functional groups using data & persuasion.
• Operational Excellence & Process Improvement. Focus on incremental operational process improvement. Learn from mistakes. You will have the opportunity to create scale & infrastructure for a pre-IPO company that is gearing up.
• 8-10 years Sales Ops experience
• Platform-as-a-Service, consumption-based revenue model and/or B2B or B2E experience preferred

What We Value

In addition to our core values, which are not unique to this position & are necessary for Mapbox leaders:

• We value high-performing creative individuals who dig into problems & opportunities.
• We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, & innovating on how we think about supporting our people.
• We emphasize an environment of teaching & learning to equip employees with the tools needed to be successful in their function & the company.
• We strongly believe in the value of growing a diverse team & encourage people of all backgrounds, genders, ethnicities, abilities, & sexual orientations to apply.

Our annual base compensation for this role ranges from $147,900 - $200,100 for most US locations & 5% to 10% higher for US locations with a higher cost of labor. Job level & actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills & prior relevant experience, potential impact, & scope of role), market demands, & specific work location. Please discuss your specific work location with your recruiter for more information.