We are currently searching for a solution-oriented CRM Analyst with a strong technical background, Salesforce experience & understanding of large complex data sets to join our growing Sales Operations team.

As a CRM Analyst you will partner the Business Operations team by supporting Salesforce.  You will be primarily working with end users to solve Salesforce & sales tools support requests.  It will also include administrative tasks such as onboarding / offboarding, completing account merge requests & ensuring data accuracy.  In addition, you will be responsible for creating adhoc reports & dashboards, participating in testing new features & functionality & loading complex data sets to Salesforce on an adhoc basis. This role will have broad exposure across a rapidly growing, global sales organization with the opportunity to contribute to a diverse set of projects both big & small.

What skills & qualifications do I need?

For this role, it is essential that you have:

• 2+ years experience of Salesforce administration & analysis, & innovating or scaling in a similar, fast-paced environment; specifically, experience in tools administration.
• Advanced Excel & basic SQL skills. 
• Proactive, highly organized with excellent attention to detail, problem solver, independent, self learner, self starter, troubleshooting, can-do mentality.
• Demonstrated ability for creative thinking & effective communication of complex concepts; ability to communicate effectively with SF Administrator & end-users.
• Familiar with creation & configuration of Salesforce, Tableau & Qlik dashboards & reporting. 
• Must be able to work successfully as a member of a team & take initiative to own individual projects. 

• BA/BS required. Major in computer science, statistics, quantitative economics or another degree emphasizing data analysis preferred. 
• Salesforce administration certification - a plus

What will I be doing on a day-to-day basis?

Responsibilities:

• Address Salesforce & tools technical-issues/bugs/onboarding/general support/user adoption/QA releases/user administration.
• Ensure Salesforce data is accurate & perform frequent data quality checks. 
• Build Salesforce reports & dashboards.
• Gather, analyze, & interpret data from multiple sources.
• Responsible for bulk data updates & uploads, data fixes & clean-ups.
• Respond to Salesforce & sales tool user requests.
• Work with Business Operations & Information Systems to raise & address business needs.
• Administer & support sales tools that are integrated with Salesforce, including:
• Dealhub, Docusign, Groove, ZoomInfo, SimilarWeb & Linkedin Sales Navigator.
• Assist with testing new Salesforce functionality & features.
• Create written, recorded, & in person training materials related to Salesforce & integrated tools.

Why Taboola?

Taboola is the worlds leading recommendation platform reaching over 500 million daily active users. Were growing rapidly, & have recently gone public on the NASDAQ.  We work with some of the biggest names in the business. Our clients include Business Insider, NBC, Wells Fargo, Adidas, & more.  Adam Singolda, Taboola Founder & CEO says; You can copy anything from another business but you cant copy a companys culture.  If you ask our employees what they love about Taboola they will tell you that here, they are able to discover their best professional selves, explore where they can grow, & learn from & together with smart & talented people.  At Taboola, we pride ourselves in making an impact on how people consume content across the world, a culture of transparency, passion, & a diverse, inclusive & friendly work environment.  You can get to know us more by visiting our company website, careers site, Taboola Life blog & social media channels; Facebook, Instagram, Twitter & LinkedIn