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Critical Mass // digital experience design agency
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As a UX Writer, you are a highly experienced professional who loves to collaborate closely with creatives & strategists to build apps & online experiences that are enjoyable & intuitive for the user. You are an expert at grasping complex digital products & systems, identifying communication challenges, & coming up with copy solutions that are brilliant & on-brand.

To turn out smart, insightful results, you pull from a wide variety of experiences on past projects. You complement your writing skills with a strong understanding of other aspects of online marketing & transactional platforms, especially visual communication, usability, UI/UX design, & strategy.

When confronted with something new or unfamiliar, you seize the opportunity to learn & expand your skillset. Youre self-starting, able to create top-quality work with minimal oversight, & motivated by a desire to help your team produce exceptional results.

You will:

  • Collaborate with UX designers, art directors, & producers to bring complex projects to life.
  • Work closely with art directors & designers to ensure copy tone & style are consistent with visual tone & style.
  • Participate in strategic brainstorming, campaign development, & creative execution.
  • Interact with project teams to understand business objectives & audience demographics.
  • Translate creative direction & copy points from creative briefs into engaging & effective copy concepts.
  • Maintain the very highest standards of copywriting & quality control.

You have:

  • 3-5+ years experience as a copywriter in an agency or in-house environment, including experience with interactive media.
  • Acute attention to detail.
  • Exceptional writing skills, including the ability to write in a range of styles for varied projects with diverse audiences.
  • A keen enthusiasm for & demonstrable understanding of Web trends & technologies.
  • A strong understanding of marketing & advertising principles.
  • Experience managing complex & rapidly evolving copy decks.
  • The ability to work on multiple projects simultaneously & effectively juggle diverse writing demand.

What We Offer:

  • Global maternity & parental leave
  • Competitive benefits packages
  • Vacation, compassionate leave, wellness days, & flex days
  • Access to online services for families & new parents
  • Extensive winter holiday office closures
  • Summer Fridays (off at 3:00 PM local time every Friday)
  • Diversity & Inclusion Board with 12 affinity groups
  • Internal learning & development programs
  • Enterprise-wide employee discounts

At Critical Mass, we value our employees & offer competitive compensation & benefits packages.  If youre looking for a challenging & rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, & employee experience possible! Our new hires & employees are the future of our organization, & we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 4 days a week. The ask stems from our want to:

Strengthen opportunity for continuous learning
Improve collaboration & team relationships.
Increase employee engagement

This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

We continually review ranges to address skills, experience & markets. Base salaries are determined during our interview process, by assessing a number of factors that include, but arent limited to, a candidates experience & skills relative to the scope & responsibilities of the position. For current CM employees, tenure will also be a consideration.
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