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Zuora // cloud subscription management platform
Atlanta, Georgia, United States    Posted: Friday, May 21, 2021
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Customers have changed. Theyre looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.  

In the old world (lets call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in todays new era, its all about relationships. More & more customers are becoming subscribers because subscription experiences built around services meet consumers needs better than the static offerings or a single product.

Our vision is The World Subscribed where one day every company will be a part of the Subscription Economy (a phrase coined by our CEO, Tien Tzuo & author of the best selling book Subscribed).


Zuoras procurement team is involved in compliant acquisition of goods & services for our business. As trusted partners, we support Zuoras business in an efficient  & responsive manner while minimizing risk, following processes, & securing savings. We help our business partners in negotiating & drafting a variety of commercial agreements, supporting vendor risk assessment & legal review processes, & implementing policy & process improvements.


This role will support the procurement department & business partners in all activities related to procurement operations, all aspects of the management & ownership of procurement & source-to-pay systems, & process improvement initiatives for procurement operations.

THE OPPORTUNITY (AKA: Why you want this role over any other out there) 

This role is a perfect fit for those trailblazing individuals who are not afraid to design & own a process, implement change, & make a significant impact on day to day operations of the procurement department.

This role will own & drive the procure-to-pay process & systems at Zuora. The goal is to assess, plan, design, & implement process improvements, own the Coupa procure-to-pay system, & support business partners & other stakeholders towards an efficient & compliant procurement process.

You will lead & train the procurement operations team, oversee the end-to-end process, manage company-wide channels of communication for the procurement operations team, & handle escalations.


This role requires demonstrated fluency in Coupa source-to-pay system; exposure to Netsuite is beneficial.


  • Own & improve the end to end procure-to-pay process
  • Own & administer Coupa source-to-pay system
  • Lead & train the procurement operations team
  • Be responsible for data quality in Coupa
  • Support business partners,  IT partners, & functional leadership with P2P data reporting, communications, user management, & other tasks as assigned


  • Bachelors degree or higher
  • 5+ years of experience in owning & administering the Coupa system; Coupa certification preferred
  • Knowledge of Coupa universe of apps & integrations
  • Demonstrated experience of owning & running the procurement operations process
  • Project management & process improvement experience preferred


Zuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy, the Zuora platform was architected specifically for dynamic, recurring subscription business models & acts as an intelligent subscription management hub that automates & orchestrates the entire subscription order-to-revenue process seamlessly across billing & revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, & Zoom.

At Zuora, we have one CEO but every employee is empowered & supported to be the ZEO of their own career experience. By embedding inclusion & belonging into our processes, policies & culture, we are building a workplace where our 1,200+ ZEOs across North America, Europe, & APAC can bring all the elements of who they are into their work. In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health & give back to our communities along with career cash & plenty of learning & development opportunities.

To learn more visit

Zuora is proud to be an Equal Employment Opportunity Employer.

Think, be & do you! At Zuora, different perspectives, experiences & contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, & considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) 

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