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Our teams mission is to provide first-level support for all fulfillment systems (including WMS, WCS) at our automated production site in Derby, with occasional support at our German facility in Barleben. As part of a new warehouse software implementation team, you will work cross-functionally with key stakeholders to ensure smooth & efficient warehouse operations. You will serve as the first point of contact for system-related inquiries.
What You Will Be Doing:
- Provide real-time support for our Warehouse Control System (WCS) & Warehouse Management System (WMS)
- Identify opportunities for operational improvement, recommend & implement change controls, & define local reporting requirements
- Develop dashboards to enable system analysis & monitoring
- Continuously evaluate software systems, driving improvements through enhancements or change requests
- Coordinate with suppliers & internal development teams to resolve critical system issues
- Create & maintain work instructions, standard operating procedures, & training materials for WMS & WCS
- Ensure comprehensive reporting structures are in place to support operational transparency
Who You Are:
- Strong experience working in WMS/WCS-driven production or fulfillment environments as system superuser or software engineer
- Bachelor's degree in Computer Science, Business Informatics, Engineering, or equivalent professional experience
- Solid understanding of supply chain processes & supporting technologies
- Demonstrated interest in process optimization & continuous improvement initiatives
- Highly organized, self-motivated, & able to manage tasks independently while consistently meeting deadlines
Preferred Technical Skills:
- DevOps practices
- GitHub
- Problem-solving in operational environments
- Python scripting
- SQL database querying
- WCS/WCS engineering experience
What you will get in return:
70% off HelloFresh or Green Chef boxes
Company pension scheme
Gym membership
Bupa private medical insurance (including dental & family cover options)
Electric vehicle scheme
Mental health first aiders & an employee assistance programme
Nursery support scheme
Cycle to work scheme
Group Life Assurance
Location: The Windmill, 1 Holme Lane, Spondon, Derby, DE21 7HW
Hybrid Working Policy
We offer a hybrid working policy for eligible roles, allowing flexibility to work from home & in the office. For more details on eligibility & how this applies to the role you're applying for, please consult with your recruiter.
Next steps: Your application will be reviewed & if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.
You are required to cooperate with HelloFresh in all health & safety matters. You are responsible for ensuring you take reasonable care of your own health, & safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately & actively raise health & safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe & secure environment, we will process Disclosure & Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company.
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