Our 3PL & Logistics development team are one of our most customer-centric departments, which use data at the forefront of their determination to improve customer experience & drive efficiencies in our operation. They strive to be the beacon of innovation & have the gravitas to deliver on HelloFreshs ambitious plans.

As the Distribution Hub Manager, you will play a pivotal role in our logistics & distribution operation, ensuring the efficient & effective management of the final stage of our delivery process. With a fleet based at Nuneaton comprising 20 to 30 vehicles & around 18 to 24 routes going out daily, your responsibilities are critical for our success. 

What You Will Be Doing:

• Operational Management: Oversee the end-to-end process from meal kit box presentation to van loading, ensuring efficiency & accuracy at every step.
• Vehicle & Fleet Management: Manage vehicle logistics, including maintenance schedules & providers, to ensure all delivery vehicles are operational & meet legal safety standards.
• Driver Resourcing: Coordinate the resourcing of drivers, including employed & agency drivers from multiple companies, ensuring adequate staffing levels for seamless delivery operations.
• Human Resources: Address HR-related issues within the team, fostering a culture of engagement, togetherness & professional growth.
• Delivery Accuracy: Monitor & improve delivery accuracy, ensuring customer satisfaction with every delivery.
• Supervisory Leadership: Directly manage 4 supervisors across 2 shifts, providing guidance, support, & performance feedback.
• Innovation Collaboration: Work closely with our London-based 3PL & Logistics Development teams to drive innovation in final mile delivery, enhancing operational efficiency & customer satisfaction.

Who You Are:

• Proven experience in logistics or distribution management, preferably within the meal-kit or FMCG sector.
• Strong leadership skills, with experience managing diverse teams, including shift workers & agency staff.
• Familiarity with vehicle maintenance, fleet management, & driver resourcing.
• Proficient in using IT systems relevant to logistics & delivery operations.
• Knowledge of health & safety regulations applicable to logistics & transportation.
• Ability to work flexible hours in line with operational demands.
• Strong analytical skills, with the ability to manage costs & develop business cases.
• Experience in handling customer complaints, insurance issues, & accident management.
• A demonstrable track record of reducing errors in an operational environment

What you will get in return:

70% off HelloFresh or Green Chef boxes
Company pension scheme
Gym membership
Bupa private medical insurance (including dental & family cover options)
Electric vehicle scheme
Free professional development & coaching memberships
Mental health first aiders & an employee assistance programme
If in the office, enjoy a free breakfast every day
Eye care scheme
Cycle to work scheme
Group Life Assurance

Location: The Beehive, Bermuda Industrial Estate, 1 St Georges Way, Nuneaton, CV10 7JS

Work Schedule:  Sunday - Thursday shift pattern, 9am - 6pm 

Next steps: Your application will be reviewed & if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health & safety matters. You are responsible for ensuring you take reasonable care of your own health, & safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately & actively raise health & safety-related concerns to your Line Manager.

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.