Younity is looking for our first Network Field Engineer. This role will report directly to our Head of Operations and will be responsible for executing on and improving our wireless deployments across the Tri State area including on call technical support for our sites.
Younity is a residential IoT company redefining the wireless experience in multi family properties. We design and build property wide WiFi networks that ensure buildings are secure, always connected, and prepared for easy tech adaptations. We provide tenants with a cheaper, faster and better internet experience with no hidden costs or tricks.
Founded in 2018 and based in New York City, Younity's mission is to create a frictionless living experience for landlords and tenants alike.
The Field Engineer will work on team and solo missions to support the Operations team by overseeing day to day network installation, configuration, and to fix network performance issues. You will work with switches, routers, firewalls, network management systems, and other IP network devices. A typical day can sometimes be physically demanding, and you'll be willing to work off-hours and participate in field deployments. This position will be based in NYC and will have some occasional local travel.
What you'll do:
Establish and maintain a deep understanding of the overall Younity technology portfolio
Participate in design sessions with Engineering and Operation teams to develop an understanding for how we approach the design process, and how to configure and provision various network components
Deploy and test new IT/Network Solutions
Configure routers, switches, firewalls, serverss, and other IP network devices in preparation for their deployment to customer sites
Oversee and manage outside contractors responsible for the wiring and patching of our wired and wireless services
Responsible for system testing, repair, and service maintenance
Track, prioritize, and handle technical activities and landmarks from start of build to customer-ready
Troubleshoot WLAN/LAN/ISP/WiFi/Hardware issues
Some work will be outside of normal business hours, performing tasks that can only be accomplished outside business hours and address any new issues that may arise
Beyond day-to-day responsibilities, develop creative approaches to keep operational costs low and improve the efficiency of our approach to infrastructure deployment
1-3 years of experience as a network technician, preferably in the field installing and maintaining wireless networks
Experience working with ISP support and engineering teams
Proficient knowledge of the installation of internet broadband, including installation and testing of ethernet cables, fibers, fiber connectors, patch panels, and rack equipment
Strong understanding of Network Infrastructure, layers, and hardware
Experience with wireless access points, routers, switches, and firewalls
Familiar with various IoT devices and building management principles
Good understanding of Windows/Linux OS
Proven and strong competency in diligently updating as-built documentation for internal partners: often in the form of network implementation plans, physical network designs, documents, and spreadsheets