Please note: candidate must currently reside in the UK & be able to work in the UK without sponsorship.

What Youll Do:

Food Preparation

• To ensure the prompt service of all meals & services at the required times to the companies standards & to the delegates satisfaction
• Under the instruction of the Head Chef, be responsible for the preparation & presentation of the food needed for consumption in the restaurant, & be available at service periods
• Assist the chef with the planning & costing of all menus as required
• To ensure that the methods of preparation & presentation comply with the current recognised catering standards under the guidance of the Head Chef 
• To prepare & assist at special functions which may fall outside normal working hours

Management of Staff 

• In the head chefs absence assist the general manager with the recruitment of kitchen team members
• Assist the head chef in effectively managing all members of the back of house food service team on a day to day basis, implementing training & development programmes
• In the head chefs absence to have weekly team meetings to discuss past & future week & any operational & staffing issues
• In the head chefs absence manage any performance management issues with the team & after consultation with the general manager take appropriate action  
• In the head chefs absence prepare the weekly staff rota & fill out timesheets 
• To ensure high standards of appearance are maintained within the catering department

Operational & Customer Service 

• In the head chefs absence order any food & beverages needed to ensure the smooth running of the day to day running of the Food & beverage department
• In the head chefs absence liaise with the facilities supervisor to order any disposable & cleaning items needed to ensure the smooth running of the food & beverage department
• In the head chefs absence ensure that all the waiting staff are familiar with the daily menu including content & explanation, ensuring that a de-brief takes place before each daily service & portion control is monitored
• To ensure any client requests & comments are responded to promptly & reported to the head chef
• To assist the head chef with serving on hot counters to ensure that the catering standards are met & are running in accordance with the booking schedule & all clients requirements are met & exceeded
• To liaise in advance with the events team in the head chefs absence to determine the forthcoming weeks events, numbers & specific catering & operational requirements to support the smooth running of all events
• To conduct in the head chef absence quality & standards checks each morning around the catering area
• To have presence in all restaurant areas to ensure that the catering standards are met & are running in accordance with the booking schedule & all clients requirements are met & exceeded
• To ensure a high level of service from the food service team at all times

Financial 

• To become familiar with the venue budget, forecast & business plans, providing input in relation to the catering department
• Work with the head chef to ensure that all food & beverage expenses are kept in line with the budget & flexed for forecast, whilst maintaining a consistently high quality product & standards
• In the head chefs absence to ensure full administration of all invoices, inputting all information onto the food & non food purchase record sheet & sending to accounts for processing
• To work alongside the front of house team to ensure that there is effective stock rotation system within the department & reconciliation takes place on a weekly basis
• To ensure stock levels are maintained to an adequate standard to support the needs of the department & venue at all times
• In the head chefs absence provide the General Manager with the relevant monthly information required relating to stock & purchasing for the Food & Beverage department
• In the head chefs absence control the staff budget for temporary staff within the back of house food services team & ensure all overtime payments are preauthorised by the General Manager

Health & Safety

• To ensure all etc venues & statutory regulations pertaining to health, safety & fire are adhered to at all times
• To ensure a high standard of personal cleanliness & hygiene to comply with etc venues and statutory regulations
• To wear the correct standard of dress or uniform at all times
• To ensure that the kitchen & bistro is well maintained & that all food hygiene & health & safety requirements are adhered to in these areas
• To ensure that the company & statutory regulations pertaining to safety & hygiene operations of the kitchen & ancillary areas are adhered to by all members of staff & visitors.
• To ensure that stores & other areas of potential loss are secured at all times
• To report any loss immediately to the General Manager
• To ensure that all regulations appertaining COSSH & HACCP are adhered to at all times by all the F & B team
• To assist the head chef in the writing & implementation of Risk Assessments in all F & B areas

Other responsibilities 

• In the head chefs absence hold regular maintenance checks within the catering outlets & promptly report maintenance problems
• In the head chefs absence attend the bi monthly food etc meetings & contribute to the completion of any projects undertaken
• To carry out any reasonable management requests including duty management shifts 
• To build good working relationship with all other areas of the venue team
• To support the venue team including assisting with client events that may fall outside of normal working hours & weekends 
• Attend any company events as requested by the senior management team
• Attend any training courses as requested

What We Look For: 

Competencies 

• People management
• Food & Beverage Management
• Customer service
• Hygiene & cleanliness
• System Knowledge & Budgetary control 
• Building management & legislation 

Who We Are:

etc.venues is an established leader in urban day conferencing with venues across the United Kingdom in London, Manchester, & Birmingham, & in the United States in New York City. The company was recently acquired by Convene, a premium hospitality company that designs & operates meeting, event, flexible office, & membership spaces, growing its global network to 39 locations across nine cities & creating the largest single provider of dedicated premium meeting & event venues in the U.S. & UK.  Founded in 2009 with the goal of bringing hospitality & lifestyle into traditional commercial real estate assets, Convene partners with the industrys top landlords to deliver increased value to their assets & premium experiences to their tenants. The company counts Ares & RXR Realty among its investors, & has been named one of Americas 100 Most Promising Companies by Forbes & a Best Workplace by Inc. magazine, Fortune magazine, & Built In.  Learn more at https://convene.com/ 

Were Here For You: 

You'll Receive: 

• Internal & external training & development
• 25 days annual leave plus bank holidays, & company sick pay
• Subsidised fitness membership
• Interest-free loan for rail season tickets & further education
• Subsidised bicycle purchase through Cycle to Work scheme
• Employee wellbeing support & personal advice programme
• Subsidised eye care
• etc.venues Family lunch - fresh, healthy 'brain food' during your daily one-hour break

To view our job application privacy notice, please visit: https://www.etcvenues.co.uk/job-applicant-privacy-notice

Convene is committed to building an inclusive & diverse workforce. We are an Equal Opportunity Employer & welcome people from all backgrounds, experiences, abilities & perspectives. 

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