See yourself at Twilio

Join the team as our next Sales Development Representative on the Twilio Segment team.

Who we are & why were hiring

Twilio powers real-time business communications & data solutions that help companies & developers worldwide build better applications & customer experiences.

With Segment joining Twilio, you can harness customer data to power personalized communications across every channel. Segment is ranked #1 for 2020 market share in Customer Data Platforms by IDC. 

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, & we're looking for more builders, creators, & visionaries to help fuel our growth momentum.

About the job

The Global Sales team plays an integral role in building out our customer base & bringing Twilio to developers, lines of business, non-profits & enterprises to make an impact on their services.

As a team, we collaborate with one another daily, push each other to do the best work of our lives, & bring an unparalleled level of energy & aim to our jobs. Were looking for people who have a growth-oriented attitude & want to grow their careers within Segment & Twilio. 

Responsibilities

In this role, youll:

• Research & generate prospective customers to resolve how Segment can provide them value & qualify leads through outbound dials, sending personalized emails, & demonstrating social selling.
• Break into new companies & new markets, by engaging with prospects using a multi-channel, value-based approach with the goal of building relationships & driving brand awareness.
• Achieve & exceed your monthly goal for generating business opportunities to fuel the sales pipeline.
• Prepare activity & forecast reports & become an expert in Salesforce, Outreach, Sales Navigator.
• Work in partnership with an Account Executive to build account strategies, territory plans, & successfully close new business opportunities.
• Receive all the vital training & insights to expertly start contacting prospects through Segments SDR Onboarding Program for new hires.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, & we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 1+ year of customer-facing experience
• Goal-oriented & biased to action (our quota is the floor not the ceiling)
• Strong direct sales skills & a consistent track record of performance in creative, strategic outreach via personalized emails, phone calls, & videos.
• Lean into change rather than shy away from it (things move quickly around here!)
• Look forward to variety in a normal workday (thanks to the creativity & personalization in this role, every single day is a new adventure)
• You have navigated challenges & overcome obstacles (resilience is a core skill for becoming an extraordinary SDR)
• Adopt responsibility & are passionate about joining forces with various Account Executives (teamwork makes the dream work)

Desired:

• Experience working in a software-selling environment or high affinity with technology & data

Location 

• This role will be remote, based in the United States. 
• Approximately 5% travel is anticipated. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental & wellness leave, healthcare, a retirement savings program, & much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, & are always up for trying new things. That's why we seek out colleagues who embody our values something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering & donation efforts.

So, if you're ready to unleash your full potential, do your best work, & be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado, California, New York, & Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $23.85/hr - $29.80/hr.
• Based in New York, Washington State, or the San Francisco Bay area, California: $26.45/hr - $33.05/hr.
• This role is eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions. 

The successful candidates starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, & geographic location within the state.