Job Description

As the Workforce Planning & Training Manager, youll lead the Workforce Planning team in delivering timely, accurate, & compliant employee rosters for our YouFoodz Custom Facility. Youll also oversee a small Production Recruitment team, & Production Training Team ensuring our facility is effectively staffed, trained, & operationally efficient.

This role is based in Karawatha & reporting to the Head of Manufacturing, pivotal in driving workforce efficiency, operational excellence, & continuous improvement initiatives across the facility. 

You will

• Lead the Workforce Planning team, including the Production Talent Acquisition Officer & Production Trainers, to deliver effective, timely, & compliant rostering, recruitment, & training for operational employees.
• Provide workforce planning recommendations that optimise labour efficiency & minimise costs, while maintaining compliance with employment legislation & industrial instruments.
• Build & maintain strong relationships with managers & supervisors to implement effective rostering systems & processes across the custom facility.
• Collaborate with Payroll, People Operations, & third-party agencies to support recruitment, attendance management, & smooth cross-functional workflows.
• Oversee the accuracy & maintenance of rostering systems, employee details, & workforce planning documentation, including process guides & cheat sheets.
• Lead the delivery & reporting of key workforce metrics, providing insights on overtime, meal breaks, shift swaps, absenteeism, & operational workforce performance.
• Drive recruitment strategy for production roles, including agency partnerships.
• Deliver structured onboarding & training programs to build capability & performance.
• Partner with Payroll, People Operations, & site leadership to ensure seamless workforce coordination.
• Represent Workforce Planning in operational projects & stakeholder engagements, driving continuous improvement initiatives.
• Foster a safe, high-performing workplace culture grounded in accountability, empathy, & adherence to WorkSafe, HelloFresh Group, & OH&S standards.

You have

• Previous experience in workforce planning, rostering & recruitment, whilst leading & developing teams.
• Experience working with & interpreting Awards.
• Experience in continuous improvement & quality control will be highly regarded
• including lean manufacturing
• Excellent communication skills & a strong commitment to teamwork.
• Experience in data analysis (desirable).
• Tertiary or industry related qualification(s) - desired but not essential.

You are

• Methodical & demonstrate an excellent attention to detail.
• Innovative, proactive & results oriented.
• Communicative & able to influence & work collaboratively with stakeholders
• Able to educate & transfer knowledge.
• Highly developed in influencing, relationship building & stakeholder management.

What youll get in return 

• The chance to have a significant impact in a leading global food technology company
• Egoless environment, constant learning with room for personal growth
• Free access to Headspace
• HelloFresh Academies - internal learning & development 
• A diverse & vibrant international environment, with offices in 18 countries
• Company discount - 70% off HelloFresh & 40% off Youfoodz
• Onsite gym at the facility

Start Date: Immediately available - Can wait a notice period

Duration: Permanent full time role. You must have the right to work full-time in Australia/New Zealand.

Location: Karawatha, Brisbane - Parking On site 

Salary: Competitive salary & employee benefits

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