See yourself at Twilio

Join the team as our next Senior Telecom Regulatory Compliance Counsel.

Who we are & why were hiring

Twilio powers real-time business communications & data solutions that help companies & developers worldwide build better applications & customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia & Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism & all forms of oppression & bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, & we're looking for more builders, creators, & visionaries to help fuel our growth momentum.

About the job

Twilio is seeking a Senior Telecom Regulatory Compliance Counsel to join the Commercial Legal Team, which includes product counseling & carrier relations legal support, amongst other responsibilities, to help support the Communications Business Unit. You are the right person for the role if you like the challenge of supporting a fast growing company that is innovating in the world of communications.  You will support Twilio in understanding & fulfilling its telecommunications regulatory & carrier compliance obligations in various countries around the world. The ideal candidate for this role is someone who not only understands telecommunications regulations & landscape, but also understands the practical obstacles of implementing compliance in a complex technological ecosystem, including engagement with carriers around the world, has experience working cross-functionally to overcome those obstacles, & enjoys the challenge of it all.

Responsibilities

In this role, youll:

• Serve as a trusted partner, & provide strategic, actionable guidance & legal advice, to senior leadership & cross-functional stakeholders on relevant legal & regulatory aspects of the business.
• Oversee & ensure compliance with telecom regulations, rules, carrier obligations & industry standards including providing legal advice to product & operations teams.
• Respond promptly to legal requests & questions from the business & other stakeholders, including at the executive level, summarizing, & communicating regulatory requirements in a clear, concise, succinct & business friendly way.
• Collaborate with the compliance function, policy & other legal colleagues on regulatory engagement strategy.
• Lead or Support internal & external regulatory meetings.
• Advise & support business unit leadership on the development, maintenance, & documentation of regulatory reporting requirements.
• Manage responses to regulatory communications, enforcement actions, & other government inquiries & consultations.
• Advise, influence, & coordinate the development of company views on telecommunications regulatory matters.
• Advise the business in market access & licensing activities within EMEA.
• Identify key regulatory risks & opportunities & champion informed risk taking & innovation.
• Provide end-to-end analysis & support to ensure compliance in the countries where Twilio offers or intends to offer services.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, & we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

 Required:

• 10+ years of post-qualification legal experience in telecommunications law.
• Qualified to practice in an EU jurisdiction, the UK, or another common law jurisdiction (assuming a training period of 2 years) / qualified lawyer in EMEA (common law jurisdiction preferred).
• In-house or law firm experience advising in the telecommunications industry on development of compliance strategies, governance, & frameworks, ideally across multiple jurisdictions.
• Deep understanding & experience of telecom law practice & principles.
• Experience developing, evaluating, & maintaining programs that ensure products comply with laws, regulations, carrier contracts & requirements & industry standards.
• Experience with managing & owning projects & partnering effectively with cross-functional teams (both across the legal department & in the Business Unit).
• Excellent written & verbal communication, time management, problem solving, investigative skills, attention to detail with the ability to be action-oriented.
• Demonstrated ability to work in a collaborative, fast-paced environment & make sound judgment under tight deadlines.

Desired:

• Experience working with technology companies & ability to understand complex technical issues.

Location 

This role will be remote & based in Ireland or UK.  Candidates in these locations will need to demonstrate flexibility in handling out-of-hours work to accommodate collaboration with US colleagues. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental & wellness leave, healthcare, a retirement savings program, & much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, & are always up for trying new things. That's why we seek out colleagues who embody our values something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering & donation efforts.

So, if you're ready to unleash your full potential, do your best work, & be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.