See yourself at Twilio

Join the team as our next Product Data Analytics Manager (M3)

Who we are & why were hiring

Twilio powers real-time business communications & data solutions that help companies & developers worldwide build better applications & customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia & Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism & all forms of oppression & bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, & we're looking for more builders, creators, & visionaries to help fuel our growth momentum.

About the job

This position is needed to help grow & develop a world class team that uses data to influence decision making & deliver product insights. The ideal candidate is comfortable leading teams through complex problems, & effectively deepening global stakeholder relationships in order to collaboratively deliver strategic, meaningful, & data-backed insights that develop & grow our industry leading communications products.

Responsibilities

In this role, youll:

• Attract, recruit, onboard top talent. Foster a culture of learning & development, providing opportunities for professional growth within your team. Build & lead a high-performing team of Product Analysts, fostering a culture of strong collaboration, curiosity, & ownership at all levels. 
• Provide guidance, support, & thought leadership to product leaders to harness available insights in support of critical business needs, goals & decisions. 
• Deliver compelling vision & strategy for the product analytics function, driving utilization of best practices & fostering a data based decision making culture within product management & across the organization.
• Deliver on the OKRs & milestones you set for your team. Clearly communicate & align stakeholders at all levels regarding the requirements, timing, & contents of deliverables. 
• Set clear priorities for the team & effectively help resolve prioritization conflicts. Own & drive projects to completion, on time, & with excellent quality.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, & we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Minimum 8 years of experience in building & managing high-performing teams in a remote, preferably global environment. Ability to mentor & coach team members across all levels
• Excellent communication, collaboration, & interpersonal skills. Strong organizational & project management skills. Demonstrated experience working with business stakeholders throughout the complete delivery lifecycle: from ideation & intake to enablement. iteration, & end-of-life.
• 4+ years of professional experience performing quantitative analysis, building dashboards & reports, working with business partners to convert ambiguous, messy data into tangible & actionable results that influence product & business impacting decisions in a fast paced industry.
• Bachelor's degree in Computer Science, Math, Statistics, CIS, or equivalent field, or equivalent practical experience.

Desired:

• Experience with data/BI engineering, data warehousing, scaled data processing, & distributed computing technologies (Hive/Presto/Spark/Zeppelin) is a strong plus.
• Experience in data science or advanced analysis techniques, including predictive analytics, regression, hypothesis testing, & causal analysis is a plus.

Location 

This role will be remote, & based in India.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental & wellness leave, healthcare, a retirement savings program, & much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, & are always up for trying new things. That's why we seek out colleagues who embody our values something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering & donation efforts.

So, if you're ready to unleash your full potential, do your best work, & be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.