Whats up? Were VaynerMedia! We are a contemporary global creative & media agency with an expertise in driving relevance for clients & delivering impactful business results. The independently-owned agency was founded in 2009 & has offices in New York, Los Angeles, London, Singapore, Australia, Thailand, Japan & Mexico City. VaynerMedia has been recognized for its work at Cannes Lions, the Clio Awards & The Webby Awards. It is part of the VaynerX family of companies.

Culture is our key & Empathy is how we build it. VaynerMediaAPAC is strong with a world-class combination of diverse backgrounds collaborating to put forward innovative, creative & strategic solutions to the one advantage that stands the test of time --- PEOPLE. Day in & day out, we propel some of the biggest brands in the world to the intersection of attention & culture. In APAC, we are proudly +200, servicing a diverse client all around the region.

The PITCH

The Social Media Manager (CM) will oversee the social channel & community management operations across the Southeast Asia region, ensuring that local teams implement with excellence & accuracy. They will focus on delivering best social media practices & brand impact in collaboration with internal stakeholders, including Platforms, Strategy, Creative & Media teams. They will continually train & coach the local community teams, driving best practices for CM2.0 collaboratively with our regional & global center of excellence.

Heres where you come in.

• Lead a team that is responsible for day-to-day channel & community management, including asset posting, fan engagement, & online community monitoring.
• Ensure that local community teams are supported & trained to deliver accuracy & engagement. 
• Continuously optimize the channel/community management processes & systems (e.g. tools) for social excellence.
• Collaborate with internal stakeholders & external partners, such as Platforms & Culture, Strategy, Creative, Client Partnerships & Media teams. 
• Ensure delivery consistency in the execution of local community teams; including team operations & time management. 
• Develop best practices on social engagement & community management; ability to activate & respond to new social trends.

Your Experience

• 5+ years of experience managing social media channels & teams (social media managers / community managers / content creators).
• Hands-on experience in community management; including high-volume asset posting, community engagement, & social crisis monitoring.
• Proficiency in social media management tools & analytics background to provide strategic recommendations to optimize social operations. 
• Strong organizational & project management skills, with fantastic attention to detail
• Strong copywriting & stakeholder management skills
• Analytical mindset with the ability to interpret data, derive insights & make data-driven decisions.
• Experience working in an agency setting, directly with clients, is appreciated but not mandatory.

What you should know about VaynerMedia

Think lab & not agency. We get excited about solving business problems, not creating advertising for the sake of making advertising. Our entrepreneurship DNA runs deep. Were willing to break rules, try new things, & test hypotheses if it means better understanding our craft. Its fun!

Our environment (and pace) feels much more like a start-up than most agencies you might be used to. Hopefully that, & the opportunity to collaborate with the talented & enthusiastic crew, work with big brands excites you, as it does us. We cant wait to meet you.

P.S Send us your portfolio --- always excited to see some unicorn talents :)