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Warby Parker // boutique-quality eyewear retailer
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Job Status: Full-Time

Warby Parker is on the lookout for a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. Across all of our retail locations in the U.S. & Canada, Sales Supervisors contribute to the success of our business firsthand through face-to-face customer interactions. In this role, not only will you share Warby Parker's story & mission on the sales floor, but you'll also take part in process ideation & improvement, as well as a slew of special projects. Sound right up your alley? Keep reading!

What you'll do:

  • Communicate Warby Parker's values & brand philosophy to customers
  • Promote an efficient, inclusive, & service-minded retail environment
  • Demonstrate exceptional product knowledge & offer thoughtful, honest style advice
  • Dream up innovative & entrepreneurial ways to reinvent the glasses-shopping experience
  • An upbeat, flexible team player who leads by example
  • Lead the selling on the floor, front-of-house operations, & team touch-bases when a manager is not present
  • Open & close the store
  • Help foster an inclusive culture by treating customers & colleagues with respect

Who you are:

  • Backed by professional retail experience at a customer-focused company, plus 6+ months in a management position
  • Equipped with exceptional interpersonal & communication skills to deliver top-notch customer service
  • Cool under pressure & able to adapt quickly
  • A go-getter with an entrepreneurial spirit
  • Curious & eager to learn
  • A team player who is passionate about helping customers & teammates alike
  • An innovative, proactive problem-solver
  • Proud of your work & self-motivated to be a top performer
  • Able to bring a positive, fun energy to the workplace, even when working long hours
  • Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)

Some benefits of working at Warby Parker for Full-Time Employees:

  • Health, vision, & dental insurance
  • Life & AD&D Insurance
  • Flexible vacation policy
  • Paid Holidays
  • Retirement savings plan with a company match
  • Parental leave (non-birthing parents included)
  • Short-term disability
  • Employee Assistance Program (EAP)
  • Bereavement Support
  • Optical Education Reimbursement
  • Free eyewear
  • And more (just ask!)

About Us:

Warby Parker was founded with a mission: to inspire & impact the world with vision, purpose, & style.

Were constantly asking ourselves how we can do more & make a greater impactand that starts by reimagining everything that a company & industry can be. We want to demonstrate that a business can scale, be profitable, & do good in the worldwithout charging a premium for it. And weve learned that it takes creativity, empathy, & innovation to achieve that goal.

Since the day we launched in 2010, weve pioneered ideas, designed products, & developed technologies that help people see. We offer everything our customers need for happier eyes at a price that leaves them with money in their pockets, from designer-quality glasses & contacts to eye exams & vision tests. 

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Over eight million pairs of glasses have been distributed in over 50 countries; that means eight million people now have the glasses they need to learn, work, & achieve better economic outcomes. 

At Warby Parker, you can look forward to company outings & events, volunteering & learning opportunities, & just great company filled with curious, kind folks. Dreaming up & sharing ideas arent responsibilities reserved for certain teams or leaders; the challenge (a really fun one) of innovation is on all of our shoulders. Teammates can also connect around common interests, backgrounds, & identities, no matter their home base, through our various employee resource groups. (Were happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community & belonging keeps us excited to walk through the door every day, wherever that door may be. 

We're driven to continue building a workplace, based on inclusive behaviors & equitable systems, where all employees can bring their authentic selves, feel engaged, & share their perspectives as a valued member of Team Warby. Transparency is what were all about, & our annual Impact Report & Racial Equity Strategy lay out how were sticking to these values. 

 
 
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