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The core of SB Nation is its network of nearly 200 communities, many covering an individual sports team. We are looking for a Community Editor who can moderate SB Nation conversations at scale. This is a 12-month temporary position.
WHAT YOULL DO
- Use SB Nation tools to offer consistent moderation across the SB Nation network.
- Act as an expert at dealing with sensitive subjects, topics, & discussions & understand how to communicate with community members in a respectful & professional manner.
- Be a strong, empathetic, & when necessary authoritative voice whenever it is necessary to engage with a community or a community member.
- Moderate comments from a centralized moderation queue, approve or reject filtered or reported comments, & take appropriate measures when necessary, which may include warning, suspending or banning community members, including informing the community member why the action was taken.
- Document your moderation decisions & actions when necessary for your manager & for the relevant community leader
- Work in concert with individual community leaders to tailor your moderation approach whenever & wherever necessary.
- Monitor community discussion & morale & communicate with league Editorial Managers & Producers when actionable situations arise.
- Monitor user-generated content & reader-created posts, & assist with curation for community homepages
- Assist in investigating moderation action disputes in coordination with your direct supervisor or Editorial Managers.
- Understand enough about various sports to know basic terms & to glean context for varied & diverse conversations.
- Maintain an open line of communication & conversation with your Community Editor team, your managers & Site Managers to help deal with complex situations & to maintain a positive team environment.
- Moderation is your lead responsibility & must take priority, but any non-moderation time can be spent copyediting on approved communities, or other community or administrative duties as outlined & approved by your manager.
- Be an expert on the user agreement & community guidelines, which are standard across all communities in the network.
WHO YOU ARE
- You have an eye for detail & a passion for getting things right
- You know how to nurture smart, effective conversations
- You are fluent in the language of the internet, including (and especially) understanding how sports fans & internet commenters speak, behave & interact
- You understand the passion of sports fans, but you also know when a conversation is toxic or unacceptable
- You are open to working with employees at all levels, including executive leadership
- You have strong written & verbal communication skills
- Youre able to manage multiple tracks of work at once, balancing both short-term & long-term projects simultaneously
Bonus points for:
- Personal experience building community on social
- Understanding of SEM, SEO, social media, YouTube, and/or email marketing best practices
- A passion for digital publishing; experience working in a fast-paced & fluid editorial environment
If you think you have what it takes, but don't meet every single point in our job posting, please apply with a cover letter to let us know how you believe you can bring your unique skills to the Vox Media team or get in touch! Weve hired chefs who became editors, DJs who became UX designers, & sommeliers who became writers.
WHERE YOULL WORK
This job is remote.
WHY VOX MEDIA?
WHAT WE OFFER
This is a temporary, full-time position. This job is benefits-eligible. We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life. You can find more information about our benefits here.
This role is a part of the Vox Media Union, represented by the Writers Guild of America, East
OUR DEI+ COMMITMENT
Vox Media is committed to building an inclusive environment where everyone can show up as their authentic selves & create their best work. We recognize that great stories, platforms, products & services come from people with all manner of backgrounds & experiences. We recognize that our commitments require ongoing work & sustained attention, as well as adaptation to new insights & best practices. We keep our diversity data public for the sake of accountability, transparency & communication. Learn more about our values here, & our approach to corporate citizenship here.
Vox Media is an Equal Opportunity Employer & qualified applicants will receive consideration without regard to race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. Vox Media will also consider all qualified applicants with criminal histories in accordance with applicable Fair Chance laws. We are also committed to providing reasonable accommodations as part of the application process to candidates with disabilities. If you require a reasonable accommodation as part of the application process, please contact our People & Culture team (recruitment@voxmedia.com).
WHAT COMES NEXT
Our recruiting team will go through applications in a timely manner. Please note that our recruiting team will only contact you from @voxmedia.com email addresses, never via text message. Read more about how our recruiting team operates, & how to protect yourself from recruitment fraud, here.
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