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HelloFresh // meal kit delivery
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About the role: What's in the Box

As a Product Manager in the Payment Risk & Fraud domain, you will be crucial in safeguarding the financial integrity of all HelloFresh brands globally. You will own the strategy & execution for key risk areas, including payment fraud & voucher abuse, directly impacting our global revenue. Every day, you will leverage data from millions of transactions to drive the roadmap of risk & fraud prevention & optimization initiatives, balancing customer obsession with efficiency. You will define the long-term product strategy, both by designing & building internal tools & by integrating & managing best-in-class external solutions. This is a unique opportunity to partner closely with Engineering, Data Science, & Business Operations to deliver best-in-class risk management that fuels HelloFresh's sustainable growth.

What youll do: The Recipe

  • Define the long-term vision & mission for your Risk & Fraud Management products, uncovering new opportunities that generate measurable P&L impact.
  • Translate the product vision into clear yearly plans & sequenced, iterative investments in collaboration with your cross-functional team.
  • Collaborate regularly with leadership across the business & Product functions to understand their roadmaps, manage dependencies, secure buy-in, & drive successful implementation of product initiatives.
  • Establish a robust, data-driven, & customer-focused metric framework to inspect performance & connect your team's output directly to macro-level company performance.
  • Evaluate & manage existing & prospective third-party providers in the payments & fraud domain, assessing new partnerships to drive seamless customer experiences & business success.

What youll bring: The Ingredients

  • 7+ years of professional experience as a Product Manager within a consumer-facing or financial services company preferably in the payments, risk, or fraud domain.
  • Demonstrable strong analytical & strategic thinking abilities, translating market dynamics & customer needs into actionable product plans. Previous experience working with ML based products is a plus.
  • A high-grade product toolkit & mindset with a clear track record of ruthless prioritization, customer obsession, & analytical rigor.
  • You are a natural problem-solver with a history of running product discovery, solving meaningful customer & business problems, & delivering scalable solutions.
  • Great communication skills that allow you to effectively win over stakeholders & clearly communicate results of complex initiatives to diverse audiences (business leaders, country leadership, senior management).
  • A commercial & partnership mindset focused on developing relationships with both internal leaders & external third-party vendors to improve performance & drive business success.

What we offer: The Toppings

  • Compensation & Perks Youll receive a competitive salary package, including a HelloFresh-subsidized pension scheme.
  • Health Access mindfulness support through platforms like Headspace & Spill, promoting your mental well-being.
  • Hybrid Working Schedule We offer a flexible hybrid model to support your productivity & personal balance.
  • Leave Recharge with options like sabbatical leave in addition to standard time off.
  • Learning & Development Grow your skills with internal training opportunities, access to the HelloFresh Academy, & a dedicated budget for German language courses.
  • HelloFresh Discounts Enjoy savings on your weekly HelloFresh box & exclusive meal deals at the office.
  • Daily Comforts Take advantage of tasty in-office meal deals & fresh food options to keep you energized.
  • Fitness & Well-being Stay active with 24/7 office gym access, discounted Urban Sports Club membership, & well-being resources to support your overall health.
  • Commute Support Get to work with ease through sustainable travel perks & transportation benefits.
  • Parent Benefits Take advantage of working-parent-friendly policies designed to support your family life & future planning.

Are you the missing ingredient?

If this sounds like a tasty opportunity, wed be excited to hear from you. We aim to review your profile & respond within 5 business days.

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