Rithum is the worlds most trusted commerce network, accelerating how brands, suppliers, & retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands & retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings & enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, & delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

The Senior Sales Engineer is directly responsible for providing technical & subject matter expertise to the Global Sales Team. This individual will play a key role in winning new ChannelAdvisor business with industry-leading retail & brand clients. 

Responsibilities

• Generation of new business with new & existing accounts in collaboration with sales & client management teams 
• Support the solutions discovery process for technical, functional, & overall value proposition of our retailer & brand solutions. 
• Prepare & deliver sales presentations, proofs-of concept, strategic recommendations, & product demonstrations in person & via Zoom 
• Evaluate prospective & current clients business goals, data & systems integration requirements, & recommend effective strategies to meet these needs 
• Generate ROI analyses, revenue & cost forecasts, & respond to RFIs & RFPs 
• Communicate market feedback to product management & services for incorporation to future product developments & service offerings 
• Collaborate cross-departmentally to ensure a positive & strategic handoff to service teams sharing documentation of goals & requirements generated during sales cycle 
• Team player with ability to collaborate with & influence cross functional teams.Proven track record supporting presales engagements while engaging with clients, technical teams, & C-level executives 
• Strong analytical, technical, operational, & industry knowledge to provide value & relevance to key client stakeholders 
• Ability to synthesize/prioritize client feedback, competitive & industry information to evangelize & provide feedback to improve product & service delivery 
• Broad understanding of the financial & strategic aspects of the business to develop growth strategies for client & ChannelAdvisor 
• Excellent communication & boardroom presentation skills. Displays strong oral, written, & interpersonal communication skills 
• Viewed as an expert resource by clients, peers & coworkers & has a thorough internal working knowledge of the enterprise 
• Leads by example & demonstrates strong decision-making skills, judgment, & business acumen 

Qualifications 

Minimum Qualifications  

• 5+ years of presales experience, focused on consultative sales of enterprise software & services sales
• Driven, polished, technology-proficient professional
• Hands-on experience supporting teams closing six-figure contracts against seven-figure targets
• Retail experience & online retailer or brand network preferred
• Understanding of customer challenges within the retail and/or e-commerce industries
• Knowledge of retail partner ecosystem including marketplaces 

Preferred Qualifications 

• Technical working knowledge of API integrations (REST & SOAP) 
• Familiar with common enterprise back-end system solutions, configurations & core requirements. 

What its like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, & curious minds.

As part of the Rithum team, you are valued, supported, & included. Guided by a transparent culture & accessible, approachable leadership, we offer career opportunities aligned to your ambitions & talents. To ensure work & life balance works for you, we also offer an array of resources to support you & your families, including comprehensive benefits & wellness plans.

At Rithum you will:

• Partner with the leading brands & retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, & wellness days.
• Receive industry-competitive compensation & total rewards benefits.

Benefits 

• Medical, dental & vision benefits: Affordable health care plans & company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, & a paid volunteer day
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, & hospital indemnity insurance
• Pet insurance
• Legal assistance & identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app, MoveSpring, & Employee Assistance Program
• Remote work stipend for internet, cell phone, office furniture & supplies
• Culture & team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an Equal Employment Opportunity & Affirmative Action Employer. We celebrate diversity & are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants & teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, & business need.

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