Realize your potential by joining the leading performance-driven advertising company!
Role Overview
As a Publisher Platform Support Engineer, you will act as the critical point for complex technical issues impacting publisher integrations, performance, & platform behavior. You will work closely with cross-functional teams including Implementations, Business Units, & Client Solutions to troubleshoot, resolve, & proactively prevent high-impact issues affecting our publisher partners. This role requires deep technical expertise, advanced troubleshooting skills, & a customer-focused mindset to ensure seamless delivery & performance of our solutions across diverse publisher environments.
Key Responsibilities
- Analyze application & website performance issues by reviewing logs, debugging code, & identifying the root cause of platform or integration-related problems.
- Lead high-severity technical investigations, ensuring end-to-end ownership & timely resolution of complex issues.
- Collaborate effectively with R&D, Product, Business, & Implementation teams by providing clear reproduction steps, relevant logs, & structured test cases.
- Manage technical escalations involving cookie syncing discrepancies, implementation errors, crashes, & script-level conflicts affecting Taboola products.
- Mentor & support Level 1 engineers & business stakeholders through technical training & knowledge sharing, with the goal of reducing escalations & upscale Technical Knowledge.
- Identify recurring issues & collaborate with L3 support, Product, & R&D teams to implement scalable, long-term solutions.
- Design & develop internal tools, automation projects, drive AI, & workflows to improve reliability, reduce manual intervention, & enhance operational efficiency.
- Work cross-functionally with business units to ensure seamless coordination & resolution of client-facing issues.
To thrive in this role, youll need:
- Over 2 years of hands-on experience in core web technologies including semantic HTML, CSS, JavaScript, node.JS.
- Advanced proficiency in SQL, with the ability to design, write, & optimize complex queries for data extraction.
- Strong understanding of browser rendering internals, including the page load lifecycle, DOM construction, critical render path, & web performance optimization techniques.
- Skilled in using Chrome DevTools for in-depth debugging & profiling:
- Cookies & storage analysis
- Memory heap analysis & leak detection
- Performance metrics evaluation (INP, SEO, CWV, network waterfalls)
- Network & console log troubleshooting
- Solid understanding of HTTP/HTTPS protocols & hands-on experience with debugging tools like Charles Proxy, Proxyman, & Postman.
- Proven ability to deliver innovative technical solutions, build custom tools & reports, & contribute to internal web development initiatives.
- Analytical mindset: Able to dig into grapes, patterns, ambiguous issues to trace & fix root cause.
- Clear written & verbal communication, especially in explaining technical issues to non-technical stakeholders
- Ability to comply with tight deadlines, multitask, & operate in a fast-paced environment
- Self-motivated, eager to learn, & a collaborative team player
- Flexible to work in rotational shifts & on-call (if required)
Bonus points if you have:
- Prior experience in website development & troubleshooting.
- Familiarity with debugging issues related to iframes & Google Ad Manager (GAM).
- Basic knowledge of React & its component-based architecture.
- Understanding of Google Analytics, with the ability to perform analysis & derive insights from user data.
- Practical exposure to Java technologies
About Taboola
Taboola is a leading performance advertising platform that helps businesses grow by delivering measurable outcomes at scalebeyond the limits of search & social.
Our proprietary ad platform, Realize, connects with approximately 600 million daily active users across many of the worlds most prominent publishers, including NBC News, Yahoo, & Samsung. As one of the fastest-growing technology companies globally, Taboola powers over 5 billion content recommendations every day & engages more than 300 million users each month, with a global presence in cities like New York, London, Tel Aviv, Los Angeles, New Delhi, & Bangkok.
Ready to realize your potential?
Taboola is an equal opportunity employer & values diversity in all its forms. Were committed to fostering an inclusive workplace where everyone can thrive.
Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X (Twitter), YouTube, & the Taboola Life Blog.
Why Join Us?
If you ask Taboolars what they love about working here, theyll tell you theyve been empowered to realize their full potential while growing & learning from smart & talented colleagues. Theyll also share more about:
- Well-being: Comprehensive benefits & stocked kitchens
- Flexibility: Hybrid work setup - 3 days in the office, more if you choose
- Global impact: Work with major brands like Yahoo, Microsoft, Apple
- Company culture: As CEO Adam Singolda says, You can copy anything from another business but you cant copy a companys culture.
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