Were VaynerMedia! We are a contemporary global creative & media agency built for the now. Born in social, our work is now full service, simply loving big ideas that connect & create real change for our clients business. We are independently owned, founded in 2009 with offices in London, Amsterdam, New York, Los Angeles, Singapore, Tokyo, Sydney, Bangkok, Kuala Lumpur & Mexico City. We are recognized for our work in Cannes Lions, the Clios, D&AD & The Webbies to name a few. 

Culture is our key & Empathy is how we build it. VaynerMedia EMEA is strong with a world-class combination of diverse backgrounds collaborating to put forward innovative, creative & strategic solutions to the one advantage that stands the test of time PEOPLE. Day in & day out, we propel some of the biggest brands in the world to the intersection of attention & culture. In EMEA, we are proudly 250+, servicing multi-brands across the region.

This role is for Vayner Consulting, a specialist division within VaynerMedia built to house our latest innovations & thinking, where we invite clients to steal our brains. Were a fully integrated team of seasoned social brand builders, creators, cultural strategists & media practitioners to help clients to truly find right in todays social landscape. We put our clients in the position to win on relevance via strategic & operational solutions that are built for todays ecosystem without wasting time or money.

The PITCH.

Were looking for someone with extensive through the line brand-building experience, exceptional interpersonal skills, a deep working knowledge of social media platforms & passion for culture to help grow our Consulting offering within EMEA. You must be passionate about the role social can play in building brands & connecting to audiences in an authentic way. This isnt a role for people who like to take 6 months to develop one piece of creative. This is an always-on role that moves daily & will put you at the epicentre of culture.

Our teams are lean in, & you will need to dip down to support junior members when needed, but at the same time be able to delegate, making sure the day to day is being run smoothly & efficiently in order to deliver success for our clients & the agency. You will be at the forefront of strengthening client & partner agency relationships both here in the UK, across Europe & all Vayner Global offices.

We are incredibly proud of what weve achieved over the past year, & are looking for an ambitious, curious & accountable person to help further scale our fast-growing entrepreneurial team.

Heres where you come in

• Deliver best-in-class client services & social media expertise across EMEA setting the ways of working & driving how the team innovate & operate, as we grow into new markets, establishing & strengthening the role the brands you will lead, can play in peoples lives. 


• You will build valuable long term client relationships working with senior clients who understand the broader strategic opportunities of an audience lead, digital first approach & the role it can play in driving business results.  


• Act as the escalation point for your day-to-day clients for any issues within your teams, taking a problem-solving attitude & approach.


• You will focus on the strategic direction of the accounts & drive innovation & the Vayner way through everything you do. 


• Help drive regular agency reviews with the client, ensuring that they effectively illustrate the agency's capabilities & successes in meeting clients goals.


• The brand guardian - knowing what keeps your clients awake, knowing their competitors & keeping your teams up to speed on the latest trends & developments in their sectors.


• Act as a primary driver for landing new business leads, understanding the nature of the opportunity, developing our proposal & being a lead voice in selling in our services.


• Assisting in the development of key account plans that identify client needs, highlighting areas for support or new activities internally in order to help drive continued growth & client confidence.


• Working closely with your VP, Client Partnerships to inspire, motivate, & mentor your teams & help them to achieve the account objectives.


• Oversee the execution of projects, working closely with your project directors to ensure the team are clear on the tasks at hand, that things are set up for success, that the finances are understood. 


• Regularly review the WIP & understand the profitability of your account, working closely with your VP, Client Partnerships to manage your account P&L day to day.


• Spot opportunities for growth beyond what is briefed, looking at where you can cross sell other Vayner services in order to drive incremental revenue & where more senior support is needed working with your Client Partnerships Director to open up these opportunities.


• Directly line manage or indirectly manage all client service team members within your client portfolios, performing regular feedback loops on them.


• Collaborate with the team leaders in other departments (Strategy, Creative, Production, Project Management, Analytics/Insights, Media) to improve & execute on client deliverables, process, & output.


• Contribute to the continued growth & stability of VaynerMedia, by being empowered to make decisions that are best for the company both today & tomorrow.


• The account cheerleader - Evangelising the work you are doing across the agency, keeping everyone informed & excited about the great work the team are doing, driving relevant recognition, case studies, PR, awards etc


• Keep VaynerMedia values at the core of what you do, that restless energy & desire push boundaries & to do more, but also the ability to muck in with the team.


• Grow relationships, have fun & participate in VaynerMedia social engagements.
  

We treasure Personality & Experience yet we do know that these qualifications lead to what WE KNOW as a success:

• Experience in driving best practice, award winning social media work, with a real love for social & a strong understanding of online culture, consumer behaviour, relevant social media platforms & their requirements.


• Aptitude for proactive & empathetic communications, being primary point of contact & responsibility for high priority projects which involve a multi-disciplinary team.


• Ability to maintain & progress a number of concurrent projects, being smart in how to spend time to facilitate moving quickly & avoid bottlenecks.


• Experience of working across multiple markets & with Global teams


• Experience managing a multi-region team as an empathetic leader who always has time for their colleagues.


• Strong gravitas & the ability to build & maintain relationships with senior clients, building trust in the accounts offering, with a track history of creating long-lasting, beneficial alliances with clients.


• European language skills (a real bonus) 


• A cool, calm & collected approach to problem-solving & ability to thrive & remain agile in a fast-paced, high-pressure environment


• Strong self-awareness & people-management skills


• Be well versed in the various comms opportunities across the marketing mix, including Paid Media & Measurement opportunities in social & digital, in order to support the team where there are knowledge gaps & help train them to be able to spot incremental opportunities.

Heres how We Support You

We regularly review our benefits & are committed to providing a comprehensive programme for our people.

• 27 Days Paid Leave + 1 Day Birthday Leave


• Cash Plan with Medicash - Level 2 cover, option to add partner. 


• Virtual GP, Skinvision, 24/7 Health & Stress Helplines, Discounted Gym, Medicash Extras


• Life Assurance, Income Protection, Group Personal Pension.


• Cycle to work scheme & PerkBox (online discount platform with 250 perks available).


• Employee Assistance Program (Financial, Mental & Physical Wellbeing)


• Unum Help@Hand (Remote GP, Second Opinion, Mental Health Support, Physiotherapy Support, Life, Money & Wellbeing Support).


• Coaching sessions, Journey private & team class sessions.


• NABS UK access in events, classes, coaching & mentoring sessions.

What you SHOULD KNOW about VaynerMedia

Think lab & not agency. We get excited about solving business problems, not creating advertising for the sake of making advertising. Our entrepreneurship DNA runs deep. Were willing to break rules, try new things, & test hypotheses if it means better understanding our craft. Its fun!

We believe 100% that brands can be built on digital platforms & part of our model is built bottom up, flipping the traditional advertising model & process on its head. We dont play to agency/industry norms & our culture & energy reflects that.

Our environment (and pace) feels much more like a start-up than most agencies you might be used to. Hopefully that, & the opportunity to collaborate with the talented & enthusiastic crew, work with big brands excites you, as it does us. We cant wait to meet you.

VaynerMedia is an Equal Opportunity Employer. This means that VaynerMedia provides equal employment opportunities to all staff members & job applicants without regard to gender, pregnancy, marital or civil partnership status, gender reassignment, race, disability, sexual orientation, religious belief, part time or fixed term employment, age or any other legally protected class. 

Candidates must be authorized to work in the U.K.