SoundCloud empowers artists & fans to connect & share through music. Founded in 2007, SoundCloud is an artist-first platform empowering artists to build & grow their careers by providing them with the most progressive tools, services, & resources. With over 400+ million tracks from 40+ million artists, the future of music is SoundCloud.

As a Senior Data Analyst, you will work closely with the product & engineering teams to ensure accurate data capture of the experiences we build & then mine the data to generate insights that drive product innovation & monetization. You will use your advanced SQL skills, analytical mindset, & storytelling abilities to uncover user behavior patterns, identify opportunities, & measure the impact of new features/functionality through experimentation. You will also create dashboards & insights reports to communicate your findings & recommendations to various stakeholders, from product managers & engineers to leadership & executives.

Drawing on your strong commercial sense, youll partner across functions to shape product & gotomarket decisions that fuel the expansion of our content ecosystem.

Key Responsibilities:

• Leverage content economics & user behavior data to recommend the right tracks & creators to listeners, define & track KPIs for subscriptions & other revenue streams, & pinpoint opportunities to optimize spend & boost ROI.
• Conduct exploratory data analysis to identify the opportunity space for the product teams based on user needs, preferences, pain points & friction in the user journeys.
• Lead the charge on hypothesisdriven testing; creating the infrastructure that fasttracks experiments on content curation, listener experience, & interface enhancements to maximize growth.
• Communicate data-driven insights & recommendations to product, engineering, design, & leadership teams using clear & compelling narratives, visualizations, & presentations.
• Collaborate with other analysts, data engineers, data scientists, & product managers to ensure data quality, consistency, & alignment across different data sources & platforms
• Develop & maintain dashboards, reports, & documentation to share best practices, learnings, & institutional knowledge across the organization.

Background & Experience:

• 5+ years of experience in product analytics, business intelligence, data science, or a related field.  Direct experience within Commerce, subscriptions, freemium based businesses, streaming services, Social, Commerce, Gaming is a plus.
• Expertise in SQL & experience working with large-scale data sets on cloud platforms such as GCP or AWS.
• Experience with analytics engineering tools such as Apache Airflow, Dataform, dbt, etc.
• Proficiency in data visualization tools such as Looker, Tableau, or Power BI.
• Familiarity with event tracking, design & tag management solutions such as Segment, GTM, Adobe Launch, Tealium, etc.
• Experience in designing, running, & analyzing complex A/B tests & experiments using one or more of the leading experimentation solutions.  i.e.  StatSig / Optimizely / Target. 
• Strong analytical skills & ability to apply statistical methods such as hypothesis testing, regression analysis, clustering, forecasting. Experience building churn & retention prediction models
• Excellent communication skills & ability to translate complex data into actionable insights & recommendations for different audiences.
• Curiosity & passion to find & elevate the data narratives & exercise influence to drive change.
• Experience in mentoring & training analysts & non technical stakeholders
• Passion for music & interest in understanding user behavior & preferences in the music domain.

About us

• We are a multinational company with offices in the US (New York & Los Angeles), Germany (Berlin), & the UK (London)
• We provide a flexible work culture that offers the opportunity to collaborate & connect in person at our offices as well as accommodating work from home
• We are deeply committed to ensuring diversity, equity & inclusion at all levels of our organization & fostering a community where everyones voice, perspective & experience is respected & heard
• We believe a strong team is made by investing in employees through mentorship, workshops & enrichment opportunities

Benefits

• Not located in Berlin? No worries, we offer extensive relocation support including allowances, one way flights, temporary accommodation and, by partnering with Expath, on the ground support on arrival
• Interested in a gym membership, photography course or book? We have a Creativity & Wellness benefit!
• Employee Equity Plan
• Generous professional development allowance
• Fertility & Family Building program
• Flexible vacation & public holiday policy where you can take up to 35 days of PTO annually
• We offer free German courses at beginning, intermediate & advanced
• Various snacks, goodies, & 2 free lunches weekly when at the office

Diversity, Equity & Inclusion at SoundCloud

SoundCloud is for everyone. Diversity & open expression are fundamental to our organization; they help us lead whats next in music by understanding & empowering our creators & fans, no matter their identity. We acknowledge the challenges in the music industry, & strive to influence an inclusive culture where everyone can contribute respectfully & thrive, especially the historically marginalized communities that many of our creators, fans & SoundClouders identify with. We are dedicated to creating an inclusive environment at SoundCloud for everyone, regardless of gender identity, sexual orientation, race, ethnicity, migration background, national origin, age, disability status, or care-giver status.

At SoundCloud you can find your community or elevate your allyship by joining a Diversity Resource Group. Diversity Resource Groups are employee-organized groups focused on supporting & promoting the interests of a particular underrepresented community in order to build a more inclusive culture at SoundCloud. Anyone can join, whether you share the identity or strive to be an ally.