Via is using technology to transform transportation around the world. From changing a single persons daily commute to reducing humanitys collective environmental footprint weve got huge goals.
We are looking for a Senior DevOps Engineer with expertise in Kubernetes to produce & support tools for our new scalable software solutions. Youll be part of a freshly created cross-functional team, thats responsible for the full software development life cycle, from conception to deployment.

What Youll Do:

• Proactively handle service & infrastructure outages, conduct in-depth root cause analyses, & implement actions to mitigate incidents. While some alerts or incidents will be accompanied by runbooks, your understanding of our infrastructure will be essential in troubleshooting unanticipated alerts or crashes.

• Help with the design, maintaining, & upgrading of the infrastructure.

• Mentoring for simplifying the database areas among the teams with regard to retention, load, user data distribution, troubleshooting, performance, & other database-related concerns.

• Work on mission-critical systems in a large-scale production environment.

• Work with cloud-native advanced technologies & solutions such as Kubernetes, Terraform, ArgoCD, Prometheus, & cloud-managed services.

• Perform routine maintenance tasks, such as provisioning & cost optimization, while ensuring compatibility with existing applications & data.

Who You Are:

• English - High Level

• Good communication skills

• Fast learner: you can quickly master concepts, disciplines, & methods.

• Self-starter & independent.

• Minimum 3 years of experience in working & troubleshooting production workloads 

• Minimum 2 years of experience in Linux.

• Minimum 3 years of experience in AWS Cloud.

• Minimum 2 years of experience in Networking - OSI layers, debugging & troubleshooting general networking issues

• Strong knowledge of scripting in languages such as Python, Go, or similar.

• Minimum 3 years of experience in Kubernetes.

• Experience in production environments with a focus on disaster recovery, large scalability, & upgrades with zero downtime.

Advantages:

* Experience with IaC tools - any sort of experience is a big advantage.

* Experience with monitoring tools - Prometheus, Grafana, Newrelic, Datadog, etc..

* Experience with building CI/CD pipelines - Gitlab, Github actions, Jenkins, etc..

Were Via, & we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, & provides everyone with accessible, efficient, & affordable ways of getting around. 

We created the first end-to-end TransitTech solution for cities & transit agencies, offering world-class software, service design, & operational expertise to fundamentally improve the way the world moves.

Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive & authentic workplace. If youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, & voices are welcomed & celebrated at Via.

Ready to join the ride? 

Via is an equal opportunity employer.