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The Inbound/Outbound Supervisor plays a key role in the daily operations of our Distribution Centre, managing both inbound (receiving) & outbound (dispatch) activities. This hands-on role is responsible for ensuring that stock is received & shipped accurately, efficiently, & in accordance with safety & food quality standards.
You will be responsible for supervising & supporting a team of warehouse operatives, monitoring performance, & ensuring that daily targets & KPIs are met. As a frontline leader, you'll foster a positive & productive work environment, identify areas for improvement, & help implement operational best practices.
What You Will Be Doing:
- Lead & supervise a team of colleagues to ensure shift KPIs are delivered in full & on time.
- Oversee inbound receipt of goods & outbound dispatch of orders, ensuring timely, accurate, & safe handling of stock.
- Develop, coach, & support team members to reach their full potential, recognising & nurturing high performers.
- Continuously assess & improve operational processes, collaborating with other departments to deliver efficiencies & innovations.
- Ensure all incoming & outgoing stock meets food safety & quality standards through inspections & audits.
- Respond to operational queries, supporting colleagues & liaising with HR & Training teams where appropriate.
- Maintain accurate operational records, including digital logs, food safety data, & shift reports.
- Promptly report & escalate incidents or hazards to the Distribution Manager.
- Drive compliance with SOPs, audit readiness, & adherence to standards (e.g., BRCGS, ISO).
Who You Are:
- Supervisory / People Leadership experience in warehouse/distribution
- Knowledge of distribution & quality control, & H&S standards
- Able to engage & communicate clearly across all levels
- Analytical & practical, with strong attention to detail
- Organised, deadline-focused, able to prioritise under pressure
- Demonstrates & drives our values in all interactions
- Builds a high-performing team culture with motivation & structure
- Highly organised & proactive
- Results-oriented with a hands-on mindset
- Calm under pressure & solution-focused
- Committed to high standards of performance & conduct
What you will get in return:
70% off HelloFresh or Green Chef boxes
Company pension scheme
Gym membership
Bupa private medical insurance (including dental & family cover options)
Electric vehicle scheme
Mental health first aiders & an employee assistance programme
Nursery support scheme
Cycle to work scheme
Group Life Assurance
Location: The Windmill, Spondon (Derby)
Hybrid Working Policy
We offer a hybrid working policy for eligible roles, allowing flexibility to work from home & in the office. For more details on eligibility & how this applies to the role you're applying for, please consult with your recruiter.
Next steps: Your application will be reviewed & if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.
You are required to cooperate with HelloFresh in all health & safety matters. You are responsible for ensuring you take reasonable care of your own health, & safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately & actively raise health & safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe & secure environment, we will process Disclosure & Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company.
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