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SUPERHUMAN
Our customers get through their inbox twice as fast as before; many see inbox zero for the first time in years.
Come shape the future of email, communication, & productivity!
BUILD LOVE
At Superhuman, we deeply understand how to build products that people love. We incorporate fun & play; we infuse magic & joy; we make experiences that amaze & delight.
It all starts with the right team a team that deeply cares about values, customers, & each other.
CREATE MASSIVE IMPACT
We're not solving a small problem, & we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.
Our ambition doesn't stop there. Next: calendars, notes, contacts, tasks. We are building the productivity platform of the future.
DO THE BEST WORK OF YOUR LIFE
We have created the frameworks for how to build product market fit & redefined the narrative of how to onboard customers successfully. We have shown the world its possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, & the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, & Intercom.
Our latest financing was led by IVP, & we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, & we welcomed Marc Andreessen & David Ulevitch to our board.
This time, were swinging beyond the fences & fundamentally rethinking how individuals & teams should collaborate. We are building a household brand & a worldwide organization. We are here to do the best work of our lives, & we hope you are too.
As a Recruiting & Onboarding Coordinator, you will drive excellent candidate & new hire experience from first Superhuman point of contact to the first day on the team.
ROLE
- Shepherd Superhuman candidates through our recruitment & onboarding process while creating a delightful & extraordinary experience.
- Leverage Greenhouse (our ATS) & Prelude (our scheduling tool) to coordinate interviews with candidates & our internal team members.
- Leverage Rippling (our HRIS) to create a seamless onboarding experience from offer signing through the new hiress first 30 days with the team.
- Be the voice of our candidates & new hires, & evangelize internally for what they need.
- Continually iterate & improve the candidate & new hire experience.
SOUND LIKE YOU?
- Experience: 2+ years as a Recruiting Coordinator, People Ops/HR Coordinator, Operations Coordinator, Exec/Admin Assistant in a startup environment.
- Delight & Empathy: You understand human behavior & develop targeted strategies with this in mind. You enjoy creating delight & moments of pleasant surprise.
- Asynchronous Communicator: You're able to distill complexity into clear & concise messaging. Youre effective across various mediums & are excellent at working in a remote-first environment.
- Grit: You persevere towards challenging goals which may take months or years
- Growth Mindset: You embrace challenges, welcome feedback, & believe you & others can always grow.
- Proactive Positivity: You move on from challenges stronger & happier & bring care & intention to how your words & actions make others feel.
- Start-to-Finish Ownership: Acts with 100% responsibility for their own outcomes as well as the outcomes of the company.
- Cares deeply, challenges directly: Discusses & debates ideas openly. Focuses on the customer & business so what & challenges stakeholders to take impactful action.
- Bias to action: Speed matters. Takes rapid & decisive steps forward, even in the face of uncertainty, recognizing action is the catalyst for progress & growth.
- Location: We're open to you joining us in our San Francisco office or from a home office anywhere in the United States or Canada.
SALARY INFO
The Recruiting & Onboarding role may span a range of experience & expertise. Through our interview process, we will review your background, local market data, & use a mix of technical & qualitative assessments to determine where you fall in our range.
We will talk about compensation in our first conversation & be transparent throughout the process about which level we think is the best match for you in our organization.
We take a locally informed approach to compensation. We will be able to share the precise range based on your location on our first call.
Our salary ranges for this role are:
- New York City Metro/San Francisco Bay Area: $86,000 - $93,500
- Cities like Boston, Seattle, Los Angeles: $77,000 - $84,000
- Cities like Denver, Chicago, Austin: $73,000 - $79,000
- Other smaller US cities: $68,000 - $74,000
The salary range does not reflect total compensation, which includes base salary, benefits, & company stock options. If you are not located in the United States, compensation is also based on local data & is in local currency, & we will discuss compensation on our first call together.
BENEFITS
Taking Care of Your Future
- Medical, dental, & vision insurance: 100% coverage for you & 75% coverage for all your dependents.
- Voluntary insurance: short-term disability, long-term disability, & life insurance.
- 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
- Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.
Generous Time Off
- Enjoy our generous & flexible Paid Time Off (PTO) policy, with our amazing team members taking an average of 20 days per year.
- 13 additional company holidays, plus your own Care Days, Flexible Holidays, & a company-wide Winter Break.
- Generous parental, caregiver, healthcare, & compassionate leave policies.
Investing in Your Growth
- $3000 per year towards your professional development.
- Free access to Calm & Taskhuman.
- Allyship education program to help build your best self.
Setting You Up For Success
- Custom MacBook Pro.
- $1000 budget for workstation setup.
- $260/month for your lunches, groceries, or whatever nutrition you need to stay fueled up!
- Flexible spending accounts for commuter costs, dependent care, & healthcare expenses.
At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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