Riot engineers bring deep knowledge of specific technical areas but also value the opportunity to work in a variety of broader domains. As an Engineering Manager, youll guide an engineering team through all the phases of the software development & operations lifecycle. Youll also serve as a people manager, mentor, & coach for the engineers, overseeing performance management, growth opportunities, & accountability.

The Content Access Platform (CAP) team runs large-scale, globally distributed systems for millions of players. CAP creates the systems that power the purchasing & fulfillment experiences that all of Riot's players use. Custom catalogs for virtual goods, a full featured gifting system, & a robust, multi-stage fulfillment pipeline are only a few of the mission critical services the team builds & operates. Your passion & relentless drive to deliver players value will help us unlock & power new experiences that delight our players. As a Software Engineering Manager within the CAP group of teams, you will lead the engineering team that builds & operates the services that enable game teams to successfully ship their content to players. You will partner with the teams that create every Riot game, central technology teams, & teams in Tencent to ensure we are making excellent decisions, upholding a high quality bar, & operating efficiently in service of those players. You will report to the Senior Software Engineering Manager for the Content Access Platform group of teams.

Responsibilities:

• Maage a team of 6-10 Software & QA Engineers; coaching them, providing performance management, identifying growth opportunities, & ensuring positive results
• Partner & collaborate with Product Leads, Delivery Leads, & Technical Leads within the team & within Content Access Platform to align on the plan the team executes against
• Align with service teams across Content Access Platform, & the wider Player Platform business unit, on product configuration pipelines & tooling, & best practices for using them
• Support the technical vision & roadmap by allocating engineers & skill sets to meet goals & deliver results
• Own the interviewing & onboarding process for new engineering team members
• Be accountable for the technical health of the products owned by the team
• Stay hands-on with the team's tech, overseeing the technical design & deliverables of the team & working with the team's technical leadership
• Regularly engage with the codebase by participating in code reviews & non-critical tasks
• Build healthy relationships with other engineering teams across Riot globally, in order to foster cross-team collaboration

Required Qualifications: 

• Bachelor's or Masters degree in Computer Science or a related field, or equivalent professional experience
• 5+ years experience as a Software Engineer, preferably on technical product teams that built tooling for services & APIs
• 2+ years experience directly leading an engineering team either as an Engineering Manager or Technical Lead
• Experience managing engineers & actively participating in their growth & development
• Experience recruiting candidates & growing an engineering team
• Experience with distributed systems, microservices, & software at a high scale
• Experience operating & maintaining live services, including handling emergent issues & on-call troubleshooting
• Ability to work non-standard hours including evening hours to overlap with Los Angeles timezone

Desired Qualifications:

• Experience building services using Java, Kotlin, or Go
• Experience developing using cloud infrastructure (such as AWS, GCP), using containers & orchestration (such as Docker, Kubernetes), managed using infrastructure as code (such as Terraform, Ansible)
• Experience with CI/CD pipelines (such as GitHub Actions, Jenkins)
• Experience with relational databases (such as MySQL)
• Experience with event driven architectures & technologies (such as Kafka)
• Experience with web-based UIs

For this role, you'll find success through craft expertise, a collaborative spirit, & decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, & your personal relationship with games. If you embody player empathy & care about players' experiences, this could be your role!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy & other perks such as flexible work schedules. We offer medical, dental, & life insurance, parental leave for you, your spouse/domestic partner, & children, & a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games & experiences that make it better to be a player. Whether youre working directly on a new player-facing experience or youre supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, were better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, were looking forward to your application.

Its our policy to provide equal employment opportunity for all applicants & members of Riot Games Riot Games makes reasonable accommodations for handicapped & disabled Rioters & does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal & state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state & local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, & the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential & sensitive Company data
• Communication with others, including Rioters & third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, & networks
• Ensuring a safe interactive environment for players & other Rioters

These duties are directly related to essential operations, safety, trust, & compliance obligations within our organization. Please note that job duties may evolve based on business needs & additional responsibilities may be assigned as necessary to maintain operational efficiency & security.