See yourself at Twilio

Join the team as our next Director of Product & Technology PR on Twilios Corporate Communications Team.

Who we are & why were hiring

Twilio powers real-time business communications & data solutions that help companies & developers worldwide build better applications & customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia & Australia. We're on a journey to becoming a global company that actively opposes racism & all forms of oppression & bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to help us amplify the Twilio vision & product portfolio story to a wide range of audiences from the developer to the largest enterprises.

The Director of Product & Technology PR at Twilio will be responsible for the strategy & execution of PR programs that showcase the innovation of Twilios growing platform & the vision of the companys product strategy. This role will partner closely with Twilios Product, Developer Evangelism & Product Marketing teams to create narratives that educate enterprises about the way Twilios platform can help them compete in the digital economy while also championing the global developer community that build with our APIs.

Responsibilities

In this role, youll:

• Develop communications roadmaps for product launches, updates & a broader narrative on Twilios product portfolio
• Manage day to day proactive product PR programs alongside your corporate comms peers & our global agencies
• Partner with peer PR leaders on Twilios vision narrative & develop strategies to raise awareness for Twilios next stage of growth; align closely with counterpart leaders in AR, Social, & Internal communications
• Work with executives to develop thought leadership platforms, develop creative campaigns to amplify those platforms & pitch interviews & speaking opportunities
• Collaborate with our Product, PMM & Developer Evangelism teams to develop messaging & media strategy for news events
• Partner with customer & partner marketing to engage customers & partners for joint PR & marketing campaigns
• Manage PRagencies around the world to broaden Twilios awareness
• Train & coach spokespeople to talk with the press

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, & we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Has experience working with a variety of technology companies from B2B to B2C
• Has experience collaborating 1:1 with executives & building programs that roll up to top level business strategy
• Has strong media relationships with both trade & business press that deliver proven results
• Can grasp technical concepts & help articulate those concepts to a diverse audience through creative executions
• Is a collaborative team player & likes a fast-paced environment but can also work autonomously to bring projects to completion
• Is driven & resourceful
• Excellent written & verbal communication skills

Desired:

• Has experience at a PR agency as well as at an in-house communications team
• AI product communications experience 

Location

This role will be remote but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

Travel 

We prioritize connection & opportunities to build relationships with our customers & each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental & wellness leave, healthcare, a retirement savings program, & much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, & are always up for trying new things. That's why we seek out colleagues who embody our values something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering & donation efforts.

So, if you're ready to unleash your full potential, do your best work, & be the best version of yourself, apply now!

*Please note this role is open to candidates outside of Colorado, California, New York, & Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $164,480.00-$205,600.00
• Based in New York, Washington State, or California (outside of the San Francisco Bay area): $174,160.00-$217,700.00
• Based in the San Francisco Bay area, California: $193,520.00-$241,900.00

This role may be eligible to participate in Twilios equity plan & corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidates starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, & geographic location within the state.