We want people who are passionate about helping fasting growing AI companies succeed by matching them with the cloud infrastructure they need to build & scale.

We're looking for a driven Account Executive to join our team & fuel growth by landing new customers & expanding relationships with existing ones. In this role, youll identify & close net new business opportunities while also nurturing & growing key accounts. Youll work closely with cross-functional teams to deliver value to our customers & exceed revenue goals.

What Youll Be Doing:

• Prospect & close net new & existing business across our target markets
• Acting as the primary point of contact for business & high-value customer accounts 
• Working in collaboration with the support team to resolve customer issues that may arise 
• Maintaining regular & meaningful contact with the accounts, including brief followups, feature updates, & meetings 
• Negotiate & renew account contracts & communicate new features & upsell opportunities 
• Communication customer feedback to the Product & Engineering team 
• Collaborate with marketing, product, & customer success teams to deliver a best-in-class experience

What Well Expect From You:

• 3+ years experience as an account executive, account manager or customer success manager for a technical product or experience as a sales or support engineer.
• SaaS experience preferred.
• You're organized, timely, & know how to prioritize tasks efficiently. 
• You have proven experience in contributing to onboarding & customer success pipelines & can speak knowledgeably as to how you'd implement them.
• You're friendly & professional, with excellent written & phone communication skills. You're on top of follow-up, prioritization of tasks, & proactive account management.
• You have relationship management experience & can effectively collect & communicate constructive feedback from customers 
• You're a self-starter & work well independently.

What Youll Be Doing:

• Prospect & close net new business across our target markets
• Acting as the primary point of contact for business & high-value customer accounts 
• Working in collaboration with the support team to resolve customer issues that may arise 
• Maintaining regular & meaningful contact with the accounts, including brief followups, feature updates, & meetings 
• Negotiate & renew account contracts & communicate new features & upsell opportunities 
• Communication customer feedback to the Product & Engineering team 
• Collaborate with marketing, product, & customer success teams to deliver a best-in-class experience

What Well Expect From You:

• 3+ years experience as an account executive, account manager or customer success manager for a technical product or experience as a sales or support engineer.
• SaaS experience preferred.
• You're organized, timely, & know how to prioritize tasks efficiently. 
• You have proven experience in contributing to onboarding & customer success pipelines & can speak knowledgeably as to how you'd implement them.
• You're friendly & professional, with excellent written & phone communication skills. You're on top of follow-up, prioritization of tasks, & proactive account management.
• You have relationship management experience & can effectively collect & communicate constructive feedback from customers 
• You're a self-starter & work well independently.

Why Youll Like Working for DigitalOcean

• We innovate with purpose. Youll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud & AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, & scrappy, like an owner with a bias for action & a powerful sense of responsibility for customers, products, employees, & decisions. 
• We prioritize career development. At DO, youll do the best work of your career. You will work with some of the smartest & most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, & education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth & development.
• We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations & preferences.
• We reward our employees. The salary range for this position is $51,100 - $76,700 based on market data, relevant years of experience, & skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company & individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire & the option to participate in our Employee Stock Purchase Program. 
• We value diversity & inclusion. We are an equal-opportunity employer, & recognize that diversity of thought & background builds stronger teams & products to serve our customers. We approach diversity & inclusion seriously & thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

*This is a remote role. 

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