The role

HelloFresh Italia is part of a large group founded in Berlin in 2011: we are the world's leading meal kit provider delivering in 18 countries across 4 continents, with a revenue of 7.6 billions in 2022. We entered the Italian market in October 2021, with an innovative data-driven supply chain & a significant sustainability focus. Mid-term, we have great ambitions to grow into a leading food organisation in Italy, impeccably delivering tailored everyday eating options our customers are excited about.

Our Product Operations Lead will be a driven, communicative leader with strong analytical & problem solving skills who is excited to contribute to HelloFresh Italys growth story.

In this key role, youll join the local Leadership team & report to the CEO, while the Culinary, Menu Planning, Editorial, Product Innovation & Analytics & Research team members will report into you. The ideal candidate will be data-driven & customer-centric, focused on delivering results in a high-paced & ever-changing environment - & a passion for food!

The objective is clear: creating the best weekly menus our Italian customers will want to order every week, & have a true impact on our Product in a country with one of the strongest food cultures in the world!

What youll do

• Lead the Product Operations team across its five main pillars  in order to create optimal menus tailored to the preferences of our Italian customer base: Culinary Development, Menu Planning, Editorial, Analytics & Research & Product Innovation,
• Coordinate Consumer Research pieces, data deep-dives & market trends analyses to steer Product strategy & continuous improvement roadmap, 
• Track Product performance against set OKRs, while owning roadmaps building & execution, budgeting & processes, 
• Build,   lead,   &   develop   a   team   of   high-potential Product & Analytics team members  in  an ever-changing & performance-driven culture,
• Collaborate with a variety of teams in Milan & Berlin HQ, including Procurement, Finance, Marketing, Global Product Ops or Tech, to contribute to a holistic & sustainable Product-Market Fit strategy execution. 

What youll bring

• 7+ years of experience within product management, consulting, strategy, data analytics or business development,
• Passionate & supportive people leader with 4+ years' experience managing teams,
• You have strong analytical skills, you are comfortable working with datasets & able to summarize quantitative concepts in a digestible format (including strong command of Excel),
• You have excellent project management skills, including a history of successful business transformation projects,
• You have an excellent ability to influence stakeholders, to work transversally & autonomously,
• You have an ability to identify high-impact initiatives, manage priorities simultaneously & meet deadlines in a fast-paced environment,
• Naturally curious, with a strong dose of critical thinking & a hands-on mentality 
• English proficiency is a must.

What we offer

• The chance to make a serious contribution to one of the fastest-growing technology companies in Europe in an exciting growth phase on the Italian market
• Direct, high impact on our Marketing strategy from day one
• A vibrant, international environment with talented & mission-driven colleagues
• A guaranteed steep learning curve & boost for your career
• Benefit from our selection of employee perks:
• Smart-working opportunity for up to 50% of your monthly time
• Significant reduction on your HelloFresh boxes
• Meal vouchers
• Access to FitPrime Smart (online sport platform with more than 1000 videos on demand & 300 live videos of yoga, pilates, cardio, toning & meditation)
• Welfare credit after two years in the company
• High-end tech equipment
• Monthly social events & bi-annual company parties
• Free drinks, snacks & fruits in our vibrant & recently renovated office in Milan