We are seeking a Senior People Operations & Benefits Lead to join our People Operations team. In this role, you will be the go-to expert for People Operations & Benefits across Ireland & Portugal. Beyond providing essential support, you will apply deep functional knowledge to make significant improvements to the team's productivity & influence the work product of the broader team. You will move beyond execution to build & shape the team's deliverables & strategy, collaborating with cross-functional partners to drive outcomes that align with the department's long-term strategy.

This is a hybrid role working from our Dublin office 3 days per week. You will report to the Senior Manager, People Operations.

You'll Get To

Data Analysis & Reporting:

• Take on project leadership roles & own projects of broad, diverse scope & complexity, such as major system implementations & change management initiatives.
• Identify opportunities to enhance & refine existing methodologies & processes for the entire employee lifecycle, ensuring solutions are creative, scalable, & effective.
• Demonstrate comfort with ambiguity by determining the methods & procedures required to manage new, unbounded assignments without needing detailed instruction.
• Support with benefits program design & rollout of new plans or updates, ensuring alignment with global strategy & local needs.

People Process & Support:

• Apply knowledge & experience to ensure data integrity in Workday & provide high-level support for strategic decision-making in collaboration with People Partners.
• Design & oversee the People/Benefits-Payroll data handoff processes, ensuring high-quality execution & preventing downstream errors.
• Oversee relationships with benefits brokers, carriers, & providers, managing RFPs, contracts, & service delivery.
• Manage leave of absences, including general administration globally, & compliance with applicable laws & regulations in each country.
• Serve as an escalation point for unbounded problems & complex queries that go beyond Tier 1 & Tier 2 scope.
• Coordinate the activities of others in a Lead capacity, helping to develop their skills & improve work outcomes.

Compliance & Policy:

• Use influence to resolve competing priorities & negotiate differing points of view regarding People Operations policies & procedures.
• Partner with key contacts outside the immediate function (Finance, Legal, & Payroll) to ensure policies on the company intranet are aligned with legislation & cross-functional business needs.
• Drive the development & communication of People policies, ensuring they are not just accurate, but optimized for the global employee population.
• Proactively research, monitor, & ensure compliance with applicable country specific laws, including data protection & local labor requirements, for health, retirement, & leave of absence plans.

Who We're Looking For

• Bachelors degree in Human Resources, Business Administration, or related field or related experience. Masters degree preferred but not required.
•  6+ years of experience in People Operations, Benefits, or a related HR analyst role, with a broad & deep understanding of benefits & people operations functions.
• Exceptional analytical skills with the ability to solve unbounded problems & interpret complex data.
• Effective communicator with the ability to influence stakeholders & collaborate  across teams to drive results.
• Proficiency in HRIS systems (e.g., Workday) & data management tools, with sound judgment in selecting methods & techniques to achieve outcomes.
• Proven ability to coordinate the work of others & manage multiple high-priority initiatives effectively.

Benefits & Perks

• Health insurance with 100% covered premiums for you, your spouse or partner & your dependent children including medical, dental, & vision
• Life & Income Protection
• Fertility & adoption benefits
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Pension benefits with employer match
• Flexible paid time off
• 26 weeks paid maternity leave & 12 weeks paid paternity leave
• 2 weeks paid family care leave
• Education reimbursement
• Employee donation match to community organizations
• 7 Global Employee Resource Groups (ERGs)
• Free lunch & snacks
• Close proximity to cultural landmarks such as Dublin Castle & St. Patrick's Cathedral

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands & businesses online. We empower millions of customers in more than 200 countries & territories with all the tools they need to create an online presence, build an audience, monetize, & scale their business. Our suite of products range from websites, domains, ecommerce, & marketing tools, as well as tools for scheduling with Acuity & creating & managing social media presence with Bio Sites & Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, & Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives & experiences with the world. Not only do we embrace & celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

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