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Medallia // customer experience management SaaS
Engineering, Full Time    New York City, NY, USA    Posted: Thursday, July 16, 2020
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Medallia's mission is to help companies win through customer experience. The world's best-loved brands trust Medallia's Experience Cloud, which embeds the pulse of the customer in an organization & empowers employees with the real-time customer data, insights, & tools they need to make every experience great. Named a leader in the most recent Forrester Wave & ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a global footprint that spans Silicon Valley, Austin, New York, Washington DC, London, Paris, Sydney, Buenos Aires, & Tel Aviv. Here, we value people for each of the aspects that make them whole. We believe that people should not be defined only by a job title-nobody is "just an engineer" or "just a salesperson." We are each partners, parents, children, siblings, friends, & former classmates. We have different backgrounds & we celebrate different cultures. And, just like our product, we honor each of the experiences that build our people.

At Medallia we hire the whole person, not just a part of them.

Application Solutions solves technically challenging tasks for Medallia's clients.  We are engineers who love solving all problems & enabling others. We engineer with a purpose: solve what's needed to enable clients to be successful with Medallia driving their CX programs.

The Role
As a Sr. Software Engineer on our Application Solutions team, you'll be providing technical direction & guidance for our projects & acts as a primary technical contact across Medallia & with clients.  You'll ensure that business requirements are fully & accurately captured, translates those into a solution that will ensure the best long-term health for the client's Medallia engagement, & leads the implementation & delivery to success.
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