Job Description:

The Analyst will support business process management of business processes that are critical to the operation of the broader supply chain for the US Network Design team. Responsibilities include using data to optimize customer demand across our end-to-end logistics supply chain, unlocking significant cost reduction, increasing reliability, & improving our customer experience as we continue to scale. The Analyst will be tasked with identifying & driving continuous improvement opportunities, developing & monitoring the right metrics, & contributing to strategic projects while interacting with cross-functional partners. 

You will

• Develop, improve, & maintain tools to support logistics network processes, serving as the owner for specific processes & own necessary database improvements that support decision making across key metrics
• Be the subject matter expert in all aspects of HelloFreshs distribution & shipping network
• Measure the performance of the network processes through developing, tracking, & reporting on KPIs
• Support the development & optimization of processes to grow & scale the logistics network improving cost, quality, & scalability
• Prepare project plans, status & performance updates, continuous improvement opportunity evaluations, & other types of presentation materials, for various audiences
• Drive a customer-focused environment committed to delivering the highest quality product to our customers

You are...

• Data-driven You can organize, explore, & synthesize unstructured data into actionable insights to better inform operational decision-making
• Strategic - You recognize & resolve situations that are ambiguous or challenging & use logic to identify alternatives, evaluate, & present solutions while thinking about contingency plans
• Agile You thrive in fast-paced dynamic environments & are comfortable working autonomously
• An excellent communicator You are able to communicate at all levels with clarity, poise, maturity, & precision both written & verbal
• A self-starter - You are comfortable working autonomously; youre eager to take on new projects without knowing exactly what you will uncover
• Customer-focused - You aim to achieve a customer experience & product that is second to none

You have:

• Bachelors degree in Business Administration, Economics, Data Science, Computer Science, Information Systems, Accounting, Supply Chain major other relevant areas of study required
• 1-2 years of experience delivering analytical solutions to complex problems; executing processes and/or managing tools that drive/enable business activities required
• Excellent quantitative & analytical skills - able to gather, organize, analyze, visualize, & present data to enable decision-making
• Proficiency in spreadsheet applications such as Excel & Google Sheets, including data analysis, pivot tables, & complex formula development
• Fluency in SQL demonstrating the ability to adapt existing queries & develop new ones
• Basic understanding of Python & data visualization software (e.g. Tableau), with significant interest in further developing these skills
• Experience in project management & supply chain operations preferred

Youll get

• Competitive Salary & 401k company match that vests immediately upon participation
• Generous parental leave of 16 weeks & PTO policy, as well as paid holidays off
• $0 monthly premium & other flexible health plans
• Amazing discounts, including up to 75% off HelloFresh subscription
• Emergency child & adult care services
• Snacks & monthly catered lunches
• Collaborative, dynamic work environment within a fast-paced, mission-driven company

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks & responsibilities as needed to meet changing business needs, operational requirements, or other factors.