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Updater // streamline the moving process
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Updater is seeking an experienced Account Executive to drive revenue growth, cultivate strategic relationships, & champion our portfolio of products in a fast-paced, startup environment. This role requires a proven track record of meeting or exceeding sales targets while collaborating cross-functionally to ensure clients receive best-in-class solutions. You will own the end-to-end sales cycle & play a critical role in building & strengthening our market presence.

Key Responsibilities

Full-Cycle Sales Ownership

  • Proactively identify & qualify new business opportunities within assigned industries or territories.
  • Manage the complete sales processfrom initial outreach & discovery to contract negotiation & closing.

Client Relationship Building

  • Develop trusted advisor relationships with key stakeholders, understanding their business challenges & presenting tailored solutions.
  • Serve as the primary point of contact for all sales-related matters, ensuring a seamless handoff to & close collaboration with the Customer Success Manager for day-to-day account needs.

Pipeline & Forecast Management

  • Maintain accurate pipeline data in the CRM; regularly update forecasts to reflect changing prospects & deal statuses.
  • Meet or exceed individual & team revenue goals by consistently executing on a strategic sales plan.

Cross-Functional Collaboration

  • Work closely with Marketing to align on lead generation strategies & campaign execution.
  • Partner with Product, Operations, & Customer Success teams to deliver seamless onboarding & post-sale support.

Market Expertise & Thought Leadership

  • Stay current on industry trends, market movements, & competitive insights to position Updaters offerings effectively.
  • Provide feedback to Product & Marketing teams on emerging customer needs & market opportunities.

Reporting & Continuous Improvement

  • Utilize sales metrics to measure performance, identify bottlenecks, & implement process improvements.
  • Prepare regular updates on sales pipeline, forecasts, & key wins for leadership review.

Travel & On-Site Engagement

  • Expect to travel once or twice a month for in-person client meetings, industry events, or internal strategy sessions.
  • Represent Updater in a professional, solutions-oriented manner, building rapport & trust with prospects & clients.

Qualifications

  • Multi-family: Proven experience working with key multifamily stakeholders, preference working closely with the NMHC top 50. 
  • Sales Acumen: Demonstrated ability to prospect, manage complex sales cycles, & close deals.
  • Communication Skills: Excellent verbal & written communication; adept at delivering compelling presentations & product demos.
  • CRM Proficiency: Familiar with Salesforce, HubSpot, or similar CRM platforms for pipeline management.
  • Results-Driven: Proven track record of exceeding sales targets, along with strong negotiation & influencing skills.
  • Collaboration: Team player with experience partnering cross-functionally to drive client success.
  • Adaptability: Comfortable working in a dynamic, startup environment with shifting priorities.

Compensation
This posting is anticipated to remain open until May 21, 2025. The new hire OTE for this position is $200,000-240,000 annually. Factors which may affect the starting pay within this range include skills, experience, & other qualifications aligned with Updater's internal leveling guidelines.

About Updater

Updater makes moving easier for the 12 million households that relocate every year in the US. With Updater, users seamlessly forward mail, transfer utilities, connect TV & internet, & much more. Thousands of the most prominent real estate companies in the US (from real estate brokerages to multifamily & relocation companies) rely on Updaters real estate products to save clients hours with a branded & personalized Updater moving experience.

Updater has raised over $450 million from leading investors, including SoftBank Capital, Vista Credit Partners, IA Ventures, Commerce Ventures, Second Century Ventures (the strategic investment arm of the National Association of Realtors), & more. Updater has ranked on Crain's Best Places to Work in NYC in 2016, 2018, & 2021. For more information, please visit www.updater.com.

Updater is proud to be an equal opportunity employer & will consider all qualified applicants regardless of color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, actual or presumed belonging to an ethnic group, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.

Benefits: The Company offers the following benefits for this full-time position, subject to applicable eligibility requirements:

  • Medical, Dental, & Vision Insurance 
  • Unlimited PTO
  • 13 paid company holidays annually 
  • Updater Stock Options 
  • 401(k)
  • Commuter Benefits 
  • Personal Wellbeing Subsidy
  • New Hire Subsidy
  • One Medical Membership
  • Short Term Disability Insurance 
  • Supplemental Life Insurance
  • 12 weeks of Primary Caregiver Parental Leave 
 
 
 
 
 
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