Role: System Analyst, Production Technology
Location: Phoenix, AZ
Schedule: 2 Day Shift openings - 1 for Tuesday through Saturday
1 for Sunday through Thursday
Reports to: Manager, Production Technology
Job Description:
Come & join the technology team that is revolutionizing how we bring food to our customers tables! As a Systems Analyst, you will support our production systems & work on valuable data analytics.
You will ...
- Support WMS, WES, WCS, & other order processing systems within the fulfillment network
- Troubleshoot technical issues in WMS, WES, WCS, & other systems across all operations as they occur
- Understand all available reporting tools, create reports that enable improved operation visibility & performance
- Develop deep knowledge of site level operations in order to drive & support continuous improvement efforts
- Continuously review operations setup & drive improvement via enhancements & functionality deployments
- Act as point of contact for production for all system requests (including order research, ad hoc reporting, etc.)
- Responsible for all level 1 Support
- Document support issues & resolutions
- Create Work Instruction & SOP documents
- Develop training materials for WMS, WES, WCS
You are...
- Excellent communication skills
- Ability to multi-task & prioritize tasks
- Attention to details
- Flexibility & reliability to cover scheduled shifts that support 24/7 production operations
At a minimum, you have...
- BS degree required. Computer Science, Management Information Systems, or Engineering Degree desired
- 1+ years of experience in multi-site industrial distribution, manufacturing, or processing environments
- Efficient Microsoft Office (Excel, Word, Power Point), Google app (Gmail, drive, sheets, etc.)
- SQL experience
- Experience gathering data & creating custom reports
- Some travel
Schedule: Varies based on support needs
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