Twilio's Phone Numbers team underpins the Programmable Communications Products. For many of our customers, their first interaction with Twilio is through acquiring & using a phone number. This team is  responsible for the systems that power Twilios Global Inventory.

As a Software Engineer, you'll be playing a pivotal role in designing, building, & deploying the next generation of our distributed systems & microservices architecture. You will work closely with Product & Design & be responsible for building low latency, highly scalable APIs.  

We're looking for a backend engineer to join us as we begin the next stage of Phone Numbers at Twilio, pushing forward the entire industry in the process 

Responsibilities

In this role, youll:

• Architecting for Growth: Design & implement highly scalable, fault-tolerant distributed systems & microservices architectures, ensuring robust performance & reliability. Skilled in defining & implementing effective SLOs & SLIs to measure system health, performance, & user experience.
• Building the Foundation: Craft elegant & efficient code, utilizing synchronous & asynchronous communication patterns as necessary to optimize performance & maintainability. Identify & implement best practices, conduct design & code reviews, & actively contribute to the evolution of our technical standards.
• Modernizing Software: Collaborate & contribute to the migration & optimization of our tech stack to leverage the modern technologies, ensuring future-proof scalability & agility while maintaining backward compatibility. 
• Mentoring: Mentor & guide junior engineers, fostering a culture of knowledge sharing & continuous learning within the team. 
• Communication & Collaboration: Partner effectively with cross-functional teams, bridging the gap between technical vision & business goals. Excellent communication & collaboration skills, able to articulate complex technical concepts to both technical & non-technical audiences. Create clear & concise technical documentation, including design decisions, architecture diagrams, & best practices, for future reference & knowledge sharing.
• Oncall: Participate in an on-call rotation & ensure timely response to production incidents & system outages. Collaborate in blameless postmortems for production incidents, focusing on root cause analysis, learning opportunities, & actionable improvement plans.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, & we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5+ years of experience with a proven track record of designing, building, & deploying large, scalable distributed systems & microservices architectures. Expert in utilizing asynchronous communication patterns like Kafka or similar tools to achieve optimal performance & decoupling.
• 4+ years of experience in Java, including advanced concepts like concurrency, threading, & performance optimization. 
• 3+ years of experience with a strong understanding of relational databases like MySQL, including query optimization & data modeling principles.
• Practical experience with cloud platforms like AWS
• Excellent written & verbal communication & collaboration skills, able to articulate complex technical concepts to both technical & non-technical audiences. A healthy ability to manage & resolve conflict - you have the ability to listen, present, & question effectively
• Experience with mentoring junior experience 
• Experience being oncall for high scale production systems.
• Bachelor's degree in Computer Science (or equivalent) 

Desired:

• Prior experience working with PHP & Knowledge of modern front-end technologies such as React, Typescript, Node.js, or equivalent frameworks is a plus
• Experience with containerization technologies like Docker & Kubernetes for microservices deployment & management.

Location 

This role will be based remotely in India. 

Approximately 5% travel is anticipated. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental & wellness leave, healthcare, a retirement savings program, & much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, & are always up for trying new things. That's why we seek out colleagues who embody our values something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering & donation efforts.

So, if you're ready to unleash your full potential, do your best work, & be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.