Venue Manager, London

Please note: All candidates must currently reside in the UK & be able to work in the UK without sponsorship.

Convene, a global industry leader in premium meeting, event, flexible office, & membership spaces, is seeking a Venue Manager to join & lead our team at one of our award-winning venues  in London.

What Youll Do:

The Venue Manager will oversee all aspects of property management while delivering a best-in-class hospitality experience to clients & guests. Youll play a key role in the success of this Convene property through clear leadership & successful management of the venue, ensuring that annual business targets are met & the venue achieves consistently high levels of service standards & delivery. 

Key Responsibilities 

The Venue Manager will oversee all aspects of Convenes product offerings inclusive of meetings (hybrid & physical) reception & workplace amenity operations as well as directing, implementing, & maintaining the service, AV/Technology, event operations, & culinary philosophy. 

Operations 

• Alongside the regional management, establish the strategic operating plan for Convene to achieve financial   quality goals & survey scores.
• To understand & commit to the achievement of a successful operation, through the provision of high-level support to all the venue team.
• Oversee & coordinate the setup & execution of all functions with the Service, Event Operations, AV/Technology, Customer Success, & Culinary departments at either single locations or multi-unit complex locations.
• To ensure that all aspects of building management including health & safety, maintenance, & continuous improvement are efficiently managed.

Sales/Marketing/PR  

• Work closely with the regional sales team to implement a strategy for developing existing & new businesses.
• Ensure the effective use of good commercial skills, through the ability to negotiate, sell, & develop strong client relationships at all levels.
• Represent the venue at all local & corporate networking functions.
• Work with regional sales & revenue teams to ensure accuracy in Salesforce & strategic planning efforts to maximize space usage.

Personnel  

• Manage property payroll & ensure all property payroll reports are accurate prior to approval & that all employees are compensated properly for their time.
• Ensure that there is a highly motivated & effective team of employees who deliver consistently high standards within their level of expertise.
• Ensure the development & training of all new & existing staff is a primary focus at all times & that all HR systems are adhered to.
• Uphold the values of Investors in People, through the provision & evidence of good practice at all times. 

Finance

• Responsible for producing an annual business plan for the venue.
• Working closely with regional management, prepare, justify, & monitor all annual income & expenditure to meet the annual targets.
• Implement a prudent & efficient purchasing policy in line with company guidelines.

Strategy

• Ensure the effective implementation of the venue strategy & support & contribute to overall company initiatives.
• Undertake allocated projects associated with any short-medium term strategies of either a venue or business-wide nature.
• Take a proactive & strategic approach to managing the venue.

What We Look For: 

•   Demonstrated ability to lead & develop other team members
•   Experiencing leading an operations team
•   Previous pre-opening operations experience advantageous 
•   Ability to work effectively with clients
•   Willingness to roll up your sleeves & work alongside your team to get the job done
•   Commitment to a high level of service delivery
•  Eagerness to build a team from the ground up

Who We Are:

Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, & gather.  It creates hospitality-driven experiences & uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, & Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, & building amenity centers.  With hospitality at its core, each brand & product offers on-site culinary, in-room A/V, production services, & dedicated hospitality staffing resources.As the largest single provider of dedicated meeting & event venues in the U.S. & UK, & with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.

Learn more at https://convene.com/. 

Were Here For You: 

Health & Wellness

• Private medical insurance
• Subsidised eye care
• Subsidised fitness membership
• Employee Assistance Program: well-being support & personal advice programme

Time Off & Work-Life Balance

• 25 days annual leave plus bank holidays, & company sick pay
• Financial Support & Benefits
• Bonus scheme
• Interest-free loan for rail season tickets & further education
• Subsidised bicycle purchase through Cycle to Work scheme

Professional Development & Recognition

• Continuous professional & personal development support
• Employee recognition & reward programs to mark achievements & milestones

Community & Impact

• Opportunities to volunteer, donate, & participate in community give-back initiatives
• The opportunity to have a significant impact on your team & the business in the work that you do

Convene is committed to building an inclusive & diverse workforce. We are an Equal Opportunity Employer & welcome people from all backgrounds, experiences, abilities & perspectives. 

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