Viators mission is to bring more wonder into the world. To bring extraordinary, unexpected, & forever-memorable experiences to more people, more often, wherever theyre traveling, wherever they are. In doing so, Viator elevates thousands of businesses, large & small, along the way.

With Viator, theyve experienced the best of the worlds oldest cities, & rediscovered their hometowns through new eyes. Theyve faced their fears ziplining across the jungles of Costa Rica, hot air ballooning above Turkeys Cappadocia, & trekking through the glaciers of New Zealand.  Over wine-tasting & walking tours, theyve reunited with family & friends after COVID-enforced separations.

Were the largest marketplace of our kind: a single place where travelers can book more than 300,000 tours, experiences, & activities.

Were used by millions of travelers to find everything from walking tours & wineries, to cooking classes & catamarans, to sailing & spelunking, to bus tours & breweries. Our hundreds of thousands of experiences are in nearly every country around the world. And our team is international, too.  We have people in Singapore, Sydney, Oxford, London, Lisbon, Reykjavik, Boston, San Francisco, Krakow & more.

The Viator Platform product team is seeking an experienced & enthusiastic Senior Product Director to lead the team on a mission to place Viator at the center of the Experiences ecosystem by solving the complex underlying problems of the industry by building unmatched capabilities & leveraging the exponential problem-solving power of an open ecosystem through robust APIs. You will be part of a dynamic, fun, & energetic team where you can immediately make meaningful contributions & grow as a senior product management leader.

In this role you will manage a group of product managers working at the core part of our platform, developing capabilities in the areas such as booking management, logistics & pricing. Rather than creating a singular offering for one group of customers you will focus on building an ecosystem that enables others to create exponential value.     

What you will do

• Led key initiatives across all areas of Viator platform such as booking management, logistics, pricing, product categorisation & communication between travelers & suppliers  
• Manage a group of product managers split into several functional areas 
• Build new capabilities or optimize existing products to drive the business forward against established revenue & growth goals & ensure its done in a scalable & flexible way
• Build investment cases for your product in collaboration with product leadership
• Define success metrics, KPIs & monitor ongoing product performance, taking action where necessary to improve performance
• Set the delivery plan & roadmap for your product, prioritizing deliverables & activities for the team to best achieve the stated business outcomes
• Lead collaboration with engineering, marketing, legal, & other teams on cutting-edge technologies.
• Develop innovative solutions to complex problems by collaborating across regions, product areas, & functions.
• Partner with experience teams to expand our ecosystem through a set of robust APIs

What were looking for

• Required
• 12+ years of product management experience using agile methodologies
• 5+ years of experience in people management & technical leadership
• Product management experience in platform teams, working on capabilities & features that were used by other internal teams and/or partners 
• Excellent communication skills
• Ability to influence multiple stakeholders, achieve strategic goals & evolve product based on research, data, & industry trends
• Experience creating product roadmap(s) from conception to launch, driving the product vision & defining the GTM strategy
• Strong logical reasoning, attention to detail & problem-solving skills
• Curiosity driven mindset that seeks to understand customer & technical problems & strives to builds capabilities that solve for those problems 
• Completely comfortable with using data & data tools to build understanding & insight
• Goal orientation & demonstrated record of success in previous endeavors; motivated to deliver exceptional results, driven by a strong work ethic

• Beneficial
• Masters degree in a technology or business related field.
• Strong technical know-how, with an excellent understanding of web & app technologies
• Familiarity with data insight tools such as Tableau
• Experience working in two-sided marketplaces

This role can be remote or hybrid in the UK, Portugal or Poland. 

We strive to create an accessible & inclusive experience for all candidates.  If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at recruitment@tripadvisor.com. 

#LI-TM2

#LI-HYBRID

#Viator