What Youll Do:

• Maintain the venue & its facilities in excellent condition & ensure all meeting room & public area are set to Company standards.
• Ensure that the venue complies with all aspect of Health & Safety & that all staff are trained to the minimum legal requirement.
• Provide professional, friendly, & proactive customer service in a customer-focused, standards-driven role.

Facilities & Operations:

• Perform routine housekeeping duties.
• Service, clean, & supply restrooms.
• Clean, collect, & remove rubbish & trash throughout the venue.
• Perform routine cleaning services such as mopping, sweeping, dusting, vacuuming, & polishing glass throughout the venue, including hallways, lobbies, lounges, corridors, elevators, & stairways.
• Ensure security procedures are adhered to, particularly concerning closing the venue each day.
• Service & tidy all meeting rooms at break times, including lunch.
• Implement a deep cleaning schedule & carry out quality checks.
• Maintain a stock control system for cleaning supplies.
• Undertake any additional tasks that senior management deems appropriate, such as helping with the dish pit if needed.

• Support the Conference Service Manager, ensuring meeting rooms meet high standards for all events.
• Ensure effective communication between all departments regarding client services.
• Participate in daily & weekly rota meetings.

Health & Safety:

• Represent the venue as a health & safety officer/fire officer, ensuring mandatory checks, fire alarm tests, & evacuation drills are carried out per safety regulations.
• Participate in monthly health & safety meetings.

General:

• Be available for staff briefings & company events, including attendance at the company.
• Be available for weekend work when necessary.
• Undertake any reasonable ad hoc duties requested by the venue team.

Who We Are:

Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, & gather.  It creates hospitality-driven experiences & uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, & Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, & building amenity centers.  With hospitality at its core, each brand & product offers on-site culinary, in-room A/V, production services, & dedicated hospitality staffing resources.As the largest single provider of dedicated meeting & event venues in the U.S. & UK, & with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.

Learn more at https://convene.com/. 

Were Here For You: 

• Training & development

• Competitive rate + holiday pay 

• Flexibility to choose your shifts 

• Family lunch - healthy, nourishing food

• A chance to be part of a dynamic, growing team

• The opportunity to have a significant impact on your team & the business in the work that you do

• A culture of GRIT (Genuine, Relentless, Integrity & Teamwork)

Convene is committed to building an inclusive & diverse workforce. We are an Equal Opportunity Employer & welcome people from all backgrounds, experiences, abilities & perspectives.