About the Role

We are looking for a full-time Production Manager who will oversee our warehouse, plating, & fulfillment activities, for our newest brand: Factor (factormeals.ca), a healthy, ready-to-heat meal delivery service. Reporting to the Sr. Manager, Production, you will lead a team in achieving safety, quality, plan adherence, on-time delivery, & efficiency targets for plating of meals & completing weekly fulfillment of customer orders. As part of our Production team, you will play a key role in delivering a consistently outstanding product to our customers while rapidly scaling this new business.

What you will be doing:

• Oversee daily operational activities for warehouse, plating, & fulfillment teams.
• Build a high-performing culture within the teams you will lead, with specific focus on customer centricity, safety, GMP, quality, employee learning, development & engagement, & continuous improvement
• Develop, roll out, & manage standard operating procedures, visual tools, & checklists to ensure we are a process-driven operation
• Responsible for setting targets against & continuously improving employee safety, food safety compliance, quality, pick accuracy, on-time delivery, plan adherence (FIFO), & efficiency
• Partner with peer managers in Production to develop production plans that focus on product freshness, on-time delivery, plan reliability, while delivering on DC targets
• Execute & deliver the daily production plan; ensure proper & on-time team, material, facility, & equipment setup; proactively identify & resolve day-to-day bottlenecks & blockers; & drive clear, structured & concise communication to ensure alignment between teams, shifts, & external stakeholders
• Make tomorrow better than today! Drive continuous improvement in the production facility by engaging team members & broader stakeholders in identifying opportunities, facilitating root-cause analysis, implementing corrective actions, & delivering positive & focused change
• Work in compliance with OH&S acts & regulations.
• Use personal protective & safety equipment & clothing as directed by the employer & report workplace hazards & dangers to the supervisor or employer.
• Other duties as assigned

At a minimum, you have: 

• 4+ years of Manufacturing and/or Supply Chain experience
• 4+ years of Experience managing operational teams (20+ team members)
• Bachelors and/or Masters degree in Engineering, Business or a related field preferred
• Strong understanding of OHS & Food Safety requirements, & applying to warehouse & production environment
• A problem solvers mentality; you see problems as opportunities, identify & simplify complex issues, & drive rapid, focused, & data-driven solutions
• An authentic approach to leadership; youre able to build strong relationships, clearly communicate & motivate, & drive accountability at all levels
• Effective collaboration skills; you empower & enable others to share ideas, raise awareness, get buy-in, & deliver fast & well-rounded solutions to complex problems
• Energy, enthusiasm, & a can-do attitude; used to working in a fast-growing environment
• Drive & self-motivation; you are a leader with a burning desire to make a meaningful difference in our business & lives of our employees
• Professional certifications and/or licenses with Lean Six Sigma an asset
• Comfort with being exposed to hot, cool and/or cold environments (0-30C)

What youll get in return:

• Competitive salary & health benefits
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn & grow
• Work with a hard-working & supportive team

Working Conditions:

Its no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

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