Rithum is the worlds most trusted commerce network, accelerating how brands, suppliers, & retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands & retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings & enhance margins.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, & delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.
Overview
The Creative Manager leads & owns the creative direction for the Rithum brand, ensuring consistency across all internal & external communications & customer/prospect touchpoints. This includes providing creative design for internal & external communications, website, digital media campaigns, events, & sales engagement, ensuring the brand stands out visually in a crowded & competitive landscape. As a member of the Corporate Marketing team, the Creative Manager brings the brand narrative to life through strong creative design in collaboration with product marketing, communications, & executive leadership teams.
Responsibilities
Visual Content Creation:
- Creates visually engaging content for various marketing channels, including social media, email campaigns, website, & digital ads, leveraging a mix of photography, graphic design, & multimedia elements.
- Provides creative design expertise for presentation decks required by teams across the business including the executive leadership team.
- Maintains a consistent visual identity across all content while adapting to platform-specific requirements & best practices.
- Serves as the first point of contact on all creative requests: agreeing approach, budget alignment & coordinating execution including briefing & overseeing approvals when required.
Brand Asset Management:
- Curates & manages a library of brand assets, including logos, graphics, photography, & slide templates, ensuring accessibility & consistency for internal & external stakeholders.
- Develops & enforces brand guidelines to maintain brand integrity & visual coherence across all touchpoints.
Demand Generation Ad Campaigns:
- Conceptualizes & designs visuals for demand generation ad campaigns across various platforms (6Sense, Google Ads, Partner Articles, etc.) ensuring alignment with Rithums brand guidelines & campaign objectives.
- Collaborates with Demand Gen team to understand target audience(s) & campaign goals, translating them into compelling visual narratives.
Event Branding & Design:
- Leads the ideation & development of event branding & design elements, including signage, booth graphics, promotional materials, & digital/video assets.
- Works closely with event managers to understand event objectives & audience to maximize the impact of Rithums presence at each event.
Agency & Contractor Management:
- Manages relationships with external agencies & contractors where required for scale, including designers, copywriters, & other creatives, providing direction, feedback, & managing project timelines & budget.
- Negotiates contracts, scope of work, & pricing agreements with agencies & contractors, maximizing value while adhering to approved budget.
Cross Functional Collaboration:
- Collaborates with cross-functional teams including marketing, product, sales, & executive leadership to align creative strategies with business objectives.
- Presents creative concepts & recommendations to stakeholders, incorporating feedback & insights to refine & enhance creative deliverables.
Trend Research & Innovation:
- Stays informed about industry trends, emerging technologies, & creative best practices, incorporating innovative ideas & techniques into Rithum's creative output.
- Proactively explores new design trends, visual styles, & technologies to maintain Rithum's competitive edge & relevance in the market.
Travel:
Qualifications
Minimum Qualifications
- Minimum of 8 years of related work experience in marketing, communications, brand management or graphic design.
- Expertise using Adobe Creative Cloud software: Adobe Creative Suite (Photoshop, InDesign, Illustrator, Premiere Pro) & Adobe XD or similar.
- Advanced understanding of branding, marketing, video, animation & UX principles & processes.
- Working knowledge of marketing automation tools & other marketing technology tools.
- Excellent communication & interpersonal skills.
- Ability to thrive in a fast-paced, high-volume environment, juggling multiple projects & priorities concurrently.
- Experience developing creative strategies for projects supporting core marketing & business objectives.
- Ability to collaborate effectively across multiple teams & business units.
- Comfortable with ambiguity & ability to self-organize, adapting approach to be effective where necessary, but also able to challenge & steer when relevant.
- Experience of managing & providing direction/feedback to agency & freelance partners to ensure they understand our brand ethos & we can deliver best-in-class creative.
Preferred Qualifications
- Prior work experience with a demonstrated track record of results in a SaaS or e-commerce company.
- Knowledge of Figma & InDesign.
- Web design, coding & video editing skills would be highly desirable, but not essential.
- UX/UI experience for landing page creation
What its like to work at Rithum
When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, & curious minds.
As part of the Rithum team, you are valued, supported, & included. Guided by a transparent culture & accessible, approachable leadership, we offer career opportunities aligned to your ambitions & talents. To ensure work & life balance works for you, we also offer an array of resources to support you & your families, including comprehensive benefits & wellness plans.
At Rithum you will:
- Partner with the leading brands & retailers.
- Connect with passionate professionals who will help support your goals.
- Participate in an inclusive, welcoming work atmosphere.
- Achieve work-life balance through remote-first working conditions, generous time off, & wellness days.
- Receive industry-competitive compensation & total rewards benefits.
Benefits
- Medical, dental & vision benefits: Affordable health care plans & company HSA contributions, starting on Day 1
- A 6% 401(k) match
- Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, & a paid volunteer day
- 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
- Accident, critical illness, & hospital indemnity insurance
- Pet insurance
- Legal assistance & identity theft insurance plans
- Life insurance 2x salary
- Access to the Calm app, MoveSpring, & Employee Assistance Program
- Remote work stipend for internet, cell phone, office furniture & supplies
- Culture & team-building activities
- Tuition assistance
- Career development opportunities
- Charitable contribution match up to $250 per year
Rithum is an Equal Employment Opportunity & Affirmative Action Employer. We celebrate diversity & are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants & teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, & business need.
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