Rithum is the worlds most trusted commerce network, accelerating how brands, suppliers, & retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands & retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings & enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, & delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

The Creative Manager leads & owns the creative direction for the Rithum brand, ensuring consistency across all internal & external communications & customer/prospect touchpoints. This includes providing creative design for internal & external communications, website, digital media campaigns, events, & sales engagement, ensuring the brand stands out visually in a crowded & competitive landscape. As a member of the Corporate Marketing team, the Creative Manager brings the brand narrative to life through strong creative design in collaboration with product marketing, communications, & executive leadership teams.  

Responsibilities

Visual Content Creation:   

• Creates visually engaging content for various marketing channels, including social media, email campaigns, website, & digital ads, leveraging a mix of photography, graphic design, & multimedia elements.  
• Provides creative design expertise for presentation decks required by teams across the business including the executive leadership team.  
• Maintains a consistent visual identity across all content while adapting to platform-specific requirements & best practices.  
• Serves as the first point of contact on all creative requests: agreeing approach, budget alignment & coordinating execution including briefing & overseeing approvals when required. 

Brand Asset Management:   

• Curates & manages a library of brand assets, including logos, graphics, photography, & slide templates, ensuring accessibility & consistency for internal & external stakeholders.  
• Develops & enforces brand guidelines to maintain brand integrity & visual coherence across all touchpoints.  

Demand Generation Ad Campaigns:   

• Conceptualizes & designs visuals for demand generation ad campaigns across various platforms (6Sense, Google Ads, Partner Articles, etc.) ensuring alignment with Rithums brand guidelines & campaign objectives.  
• Collaborates with Demand Gen team to understand target audience(s) & campaign goals, translating them into compelling visual narratives.  

Event Branding & Design:   

• Leads the ideation & development of event branding & design elements, including signage, booth graphics, promotional materials, & digital/video assets.  
• Works closely with event managers to understand event objectives & audience to maximize the impact of Rithums presence at each event.  

Agency & Contractor Management:   

• Manages relationships with external agencies & contractors where required for scale, including designers, copywriters, & other creatives, providing direction, feedback, & managing project timelines & budget.  
• Negotiates contracts, scope of work, & pricing agreements with agencies & contractors, maximizing value while adhering to approved budget.  

Cross Functional Collaboration:   

• Collaborates with cross-functional teams including marketing, product, sales, & executive leadership to align creative strategies with business objectives.  
• Presents creative concepts & recommendations to stakeholders, incorporating feedback & insights to refine & enhance creative deliverables.  

Trend Research & Innovation:   

• Stays informed about industry trends, emerging technologies, & creative best practices, incorporating innovative ideas & techniques into Rithum's creative output.  
• Proactively explores new design trends, visual styles, & technologies to maintain Rithum's competitive edge & relevance in the market. 

Travel: 

• Up to 10% 

Qualifications 

Minimum Qualifications  

• Minimum of 8 years of related work experience in marketing, communications, brand management or graphic design.  
• Expertise using Adobe Creative Cloud software: Adobe Creative Suite (Photoshop, InDesign, Illustrator, Premiere Pro) & Adobe XD or similar.
• Advanced understanding of branding, marketing, video, animation & UX principles & processes.
• Working knowledge of marketing automation tools & other marketing technology tools.
• Excellent communication & interpersonal skills.
• Ability to thrive in a fast-paced, high-volume environment, juggling multiple projects & priorities concurrently.
• Experience developing creative strategies for projects supporting core marketing & business objectives.
• Ability to collaborate effectively across multiple teams & business units.
• Comfortable with ambiguity & ability to self-organize, adapting approach to be effective where necessary, but also able to challenge & steer when relevant.
• Experience of managing & providing direction/feedback to agency & freelance partners to ensure they understand our brand ethos & we can deliver best-in-class creative. 

Preferred Qualifications 

• Prior work experience with a demonstrated track record of results in a SaaS or e-commerce company. 
• Knowledge of Figma & InDesign. 
• Web design, coding & video editing skills would be highly desirable, but not essential. 
• UX/UI experience for landing page creation     

What its like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, & curious minds.

As part of the Rithum team, you are valued, supported, & included. Guided by a transparent culture & accessible, approachable leadership, we offer career opportunities aligned to your ambitions & talents. To ensure work & life balance works for you, we also offer an array of resources to support you & your families, including comprehensive benefits & wellness plans.

At Rithum you will:

• Partner with the leading brands & retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, & wellness days.
• Receive industry-competitive compensation & total rewards benefits.

Benefits 

• Medical, dental & vision benefits: Affordable health care plans & company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, & a paid volunteer day
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, & hospital indemnity insurance
• Pet insurance
• Legal assistance & identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app, MoveSpring, & Employee Assistance Program
• Remote work stipend for internet, cell phone, office furniture & supplies
• Culture & team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an Equal Employment Opportunity & Affirmative Action Employer. We celebrate diversity & are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants & teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, & business need.