ABOUT RAPP (Team X)

When it comes to individuals, we are fierce. We stand up for individuality & we actively foster an inclusive workplace where diversity & individual difference are valued & leveraged to achieve the agencys vision. Most importantly we value every individuals wellbeing.  

As a diversity champion, equal opportunities & disability confident employer & an ardent advocate of flexible working we understand that everyone has unique requirements & needs.  

Benefits you can expect:

Regular Career Conversations & a bespoke L&D programme (we want you to leave us with more than when you started)

Flexible working (Work where & when you work best)

Me & Us days

Babylon Health & BUPA

40 trained Mental Health First Aiders on hand across the agency

Coaching opportunities through our partnerships with Sanctus & Sayge

RAPP Clubs & Communities to join & engage with:

• DISCO (our Diversity & Inclusion steering committee)
• Culture Club
• Opt to Act (Climate Action)
• NextCo (our Junior board)
• FeelGood (home to all things Health & Wellbeing)

HOW WE DO IT

At RAPP we are fiercely focused on the individual & how we can create value from every individuals experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action & customer experience management.

RAPP has unrivalled expertise in interrogating & analysing diverse data sets. Our creativity moves people to act & is award winning across the globe. We are industry leading in journey development, activation, & personalization /optimisation at scale.

RAPP is part of the Omnicom Precision Marketing Group with 4K precision marketers in 40 global markets employing 1K creatives, 700 technologists, 500 strategist & planners, 350 data & marketing scientists & 300 performance marketing specialists. We actively foster an inclusive workplace where diversity & individual differences are valued & leveraged to achieve the agencys vision. However, most importantly we value every individuals wellbeing.

YOUR ROLE

We are looking for an Account Manager to support the Mercedes-Benz Financial Services team with the delivery of first-class creative work throughout the agency, working closely with the clients, creative teams & inter-agency teams.

The team currently consists of the Business Director, Project Manager & Senior Account Manager who youll be reporting into. We are looking for a self-starting Account Manager to work closely with us in our ongoing delivery of the customer journey this includes & is not exclusive to delivering email & direct mail campaigns & creation of online content including videos.

We are looking for someone willing to get stuck into a busy, fun but fast-paced account with the ability to juggle multiple projects to tight timelines. Applicants should be ambitious, enthusiastic, & organised.

YOUR RESPONSIBILITIES

• Day-to-day management of small to medium campaigns & projects, ranging from customer journey enhancements to smaller tactical briefs. (Youll work closely with Project Management to ensure work is delivered on time & on budget).
• Participate in client meetings relating to your work/projects, such as briefing calls, supporting the Senior Account Manager on the weekly client status & creative review meetings.
• Develop strong working client relationships with regular communication & liaison with clients.
• Working closely day-to-day with our internal team who do email deployment, liaising on delivery and
• Management of Content Lake (their asset management system).
• Reporting into the Senior Account Manager.

At RAPP, we harness the diversity of people, culture & thinking to work together as one. We foster an environment where differences are respected, where people take pride in unique talents & where individual perspectives are encouraged & celebrated. An impassioned group of people fully committed to our craft, we believe protecting the diversity of our people means empowering the brilliance of group thinking & delivers results that stand out.

SKILLS AND EXPERIENCE

• Ideally a good understanding of CRM (not essential).
• Ability to build strong working relationships with other 3rd party agencies & internal departments to ensure collaboration & achieving client objectives.
• You will be flexible & adaptable & have a demonstrable eye for detail.
• Commercial understanding for the bigger picture effect of creative on results & sales.
• Ability to work on large, fast paced accounts, & be excited to work across big projects with multiple project deliveries.
• Excellent written & oral communication skills.
• Collaborative, curious, innovative, adventurous, & ambitious. Personality counts, & we want to see your individuality shine through at interview stage.

RECRUITMENT PROCESS

Were not a 9-stage interview process agency. We like to keep recruitment swift, lean & individual & find that 2 or 3 stages gives all parties the opportunity to get to know each other. Plus, we have a team on hand to answer questions throughout the process.

We are RAPP. And we cant wait to meet you.