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VillageMD // data-driven services for primary care physicians
Chicago, IL / Remote    Posted: Wednesday, April 14, 2021
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Join VillageMD as a Regional Clinical Practice Advisor

Join the frontlines of today's healthcare transformation                                                        

Why VillageMD?

 At VillageMD, we're looking for a Regional Clinical Practice Advisor to help us transform the way primary care is delivered & how patients are served. As a national leader on the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them with the latest digital tools. Empowering them with proven strategies & support. Inspiring them with better practices & consistent results.

We're creating care that's more accessible. Effective. Efficient. With solutions that are value-based, physician-driven & patient-centered. To accomplish this, we're looking for individuals who share our sense of excellence, are ready to embrace change, & never settle for the status quo. Individuals who have the confidence to lead but the humility to never stop learning.

Could this be you?

The Regional Clinical Practice Advisor will coordinate across multiple teams & workstream owners to identify & drive strategies for improved patient outcomes, clinic operating efficiencies, outstanding patient experience & risk assessment action plans. This leader will collaborate with the management team to set departmental priorities in accordance with overall organizational goals & departmental objectives. Key initiatives will include clinical practice operations, training, & standardized documentation, all achieved through the implementation of the necessary policies, procedures & programming to ensure a consistent stakeholder experience with nursing care & support.

You will also be accountable for leading & facilitating key process improvements around patient safety & patient experience. The Regional Clinical Practice Advisor should bring a healthy balance of clinical operations experience & hands-on execution. Excellent communication, problem-solving, follow-through & diplomacy skills are required for success in this highly visible role.

What are some examples of work you will be leading as a Regional Clinical Practice Advisor?

  • Managing a standardized approach to new clinic implementation support & onboarding
  • Performing clinical due diligence for acquired clinics & developing corresponding training plans around specific needs
  • Working with the implementations team, regional, & clinical leads to assure clinical standards are followed throughout the region
  • Serving as primary contact person for clinical inquiries from all regional clinics
  • Actively participating in policy & procedure development
  • Providing initial & ongoing training for clinical staff around policies, procedures, workflows, proper medical equipment use, & point of care testing
  • Providing training to site clinical leads on daily, weekly, & monthly required tasks
  • Ensuring all sites are actively participating in the OSHA program
  • Identifying opportunities for improvement & driving change initiatives to completion to improve overall clinical performance
  • Participating in annual risk assessments & coordinating with clinical leads & market leaders to address deficiencies
  • Reviewing incident reports filed in the region to ensure proper resolution, educational, or coaching interventions
  • Conduct monthly clinical lead meetings & tracking follow-up from these meetings
  • Serving as the Occupational/Employee Health lead for the region
  • Participating on various committees such as Influenza, infection control, & policy & procedure

 What will make you successful here?

  • You are solution-oriented & have a passion for patient safety & assuring excellent patient experiences
  • You enjoy teaching & equipping clinical staff with the knowledge to provide safe patient care
  • You demonstrate the ability to cope with & manage staff through rapid growth, ambiguity & change
  • You have excellent interpersonal skills, diplomacy, & patience while interacting with customers & colleagues
  • You possess excellent verbal, written, & presentation skills

 What you bring to VillageMD:

  • 5 years related experience in primary care or relevant ambulatory clinic setting
  • Well-versed in clinical operations such as CLIA regulations for waived testing, laboratory specimen collection & handling, OSHA, infection control, vaccine administration, storage, & handling.
  • Ability to research scope of practice for Medical Assistants & Licensed Nurses & implement best practice
  • Proven track record of continuous quality improvement initiatives
  • Continuous desire to innovate & share success & best practices across markets
  • Strong mentoring & relationship building skills with ability to effectively manage group & interpersonal conflict situations
  • Demonstrated achievement with change management & quality improvement initiatives
  • Thorough understanding of the healthcare environment & specific knowledge of primary care practice management
  • Experience in a mid to large, multi-system clinic organization or the ambulatory environment of a hospital or integrated delivery system (Primary Care Practice highly preferred)
  • Active RN license, BSN required; Masters degree in Nursing preferred
  • Regional travel required to support training needs across clinics 50% or more regional travel with limited national travel for meetings or training sessions
  • Experience with new clinic integrations/acquisitions strongly preferred
  • Athena experience preferred

How you will thrive

In addition to competitive salaries, a 401k program with company match, bonus & a valuable health benefits package, VillageMD offers paid parental leave, pre-tax savings on commuter expenses, & generous paid time off. You work in a highly-collaborative, conscientious, forward-thinking environment that welcomes your experience & enables you to make a significant impact from Day 1.

Most importantly, you make a difference. You see a clear connection between your daily work on VillageMD products & services & the advancement of innovative solutions & improved quality of healthcare for providers & patients.

 Our unique VillageMD culture how inclusion & diversity make the difference

At VillageMD, we see diversity & inclusion as a source of strength in transforming healthcare.We believe building trust & innovation are best achieved through diverse perspectives. To us, acceptance & respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system.Individuals seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Those seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. 

 Explore your future with VillageMD today.


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